Pricing ranges from
    $3,919 – 4,702/month
    AnonymousLoved one of resident
    2.0

    Great aides but management failures

    I'm very grateful for the aides - kind, attentive, daily support who kept my mother comfortable and the house neat, and even became a friend. But I'm extremely disappointed with the clinical and administrative side: the nurse refused vaccination and an N95 and acted unprofessionally, PT sessions were often canceled or no-shows, and CDC COVID guidance wasn't followed. Communication and scheduling were poor (voicemail full, delays), and insurance coordination with Cigna was a mess. Bottom line: excellent caregivers, but serious safety, communication, and management failures mean I can't fully recommend the agency.

    Pricing

    $3,919+/moSemi-privateAssisted Living
    $4,702+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.93 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of Jerry's Caring Hands

    About Jerry's Caring Hands

    Jerry's Caring Hands has been around since 2012 in Parkville, Maryland, and works as a licensed Residential Service Agency with a handful of dedicated staff. The team helps seniors and people recovering from illness or surgery, focusing on care in their own homes or in one of the board and care homes in quiet neighborhoods, so clients get assistance with daily activities, meals, medication, and personal care from people who want everyone to feel respected and cared for, with a real sense of companionship. The agency takes care of long-term needs, nurse staffing, pediatric nursing, memory care, and physical therapy, as well as offering respite for families, support and referrals, and supplying medical equipment. Reviews say Jerry's Caring Hands gives reliable and thoughtful help most of the time, though there are some reports where things fell short, like some staff not following CDC mask or vaccine recommendations during COVID-19, and the quality of care can depend on which worker comes to help, but a lot of families still say the service takes pressure off them and lets loved ones stay healthier and more independent. The organization tries hard to offer personalized attention and flexibility in arranging care, offers transportation and help with errands, and wants all clients to be comfortable, safe, and supported no matter how much help they require, so it's a place that brings a variety of care choices, whether someone needs a little company, full skilled nursing, help after an operation, or just some equipment at home to get by.

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