Mirador estimate
    $3,900/month

    New Life HL Assisted Living

    7600 Clays Ln Suite A, Baltimore, MD, 21244
    3.1 · 15 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Friendly staff, unreliable medication management

    I placed my relative here and have mixed feelings. The staff I've met are kind and personable, the nurse and on-site therapists are excellent, maintenance is prompt, meals are often tasty, and there are many activities (movie theater, outdoor seating, wheelchair van) and large rooms with handicapped bathrooms. Doctors, a Medicaid day program, and reasonable fees are big pluses, and new management has improved cleanliness and organization in my experience. However, I've also seen frequent staff turnover, untrained or unlicensed staff giving meds, medication errors (worse at night), spotty supervision, and occasional building problems (pests, leaks, dirty floors). Complaints can be hard to resolve and administrative promises aren't always kept, so I'd recommend visiting multiple times and asking detailed questions before deciding.

    Pricing

    $3,900+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.13 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      2.8
    • Amenities

      3.2
    • Value

      3.0

    Location

    Map showing location of New Life HL Assisted Living

    About New Life HL Assisted Living

    New Life HL Assisted Living sits in Windsor Mill, Maryland, and lets seniors live comfortably with care that matches what they need, whether that's a little help or a good bit more. The staff uses its own terms for services, and residents see familiar faces like Demetrius and Dr. Kim, who give special kinds of care. Trained medical staff, including an LPN five days a week and an RN around the clock, support health needs and help with things like medication, bathing, dressing, and daily activities. Friendly front desk staff greet visitors, answer questions, and keep things running smoothly. The building is licensed by the state for levels one to three of care, so folks can stay as their needs change.

    Rooms come as private or semi-private suites-each set up with a bed, nightstand, dresser, and chair, while some studio options let a pet stay as well. There are wide doorways, handrails in the halls, and handicap accessible areas that make it comfortable for moving around. Seniors can relax in cozy sitting rooms or a small library, and some will enjoy the movie theater, computer room, and activities rooms. There's an exercise space, gardens, and lots of outdoor green to look at. Onsite, there's a full barbershop and beautician, plus space for visiting doctors. The dining area serves three chef-prepared meals every day, following special diets and keeping meals pork free, with both kosher and vegetarian options offered.

    Residents can join a monthly calendar of activities-some penned right there in the event space or the banquet hall for holidays like Valentine's Day, Easter, Thanksgiving, and Christmas. There are programs for exercise, education, and faith, both on and offsite, with transportation available so folks don't have to worry. Community-sponsored and resident-run activities help create a sense of belonging. The staff schedules regular social hours, celebrations, and seasonal get-togethers to encourage friendships.

    Housekeeping and laundry happen weekly, all included, and maintenance keeps everything clean and tidy. Security means 24-hour awake staff, up-to-date cameras, and a night watchman from 9:00 pm till 9:00 am. There's a 24-hour call system in place if anyone needs help, and the place is known for being tidy, well-cared-for, and friendly, which shows in its reputation online.

    Families and residents can chat online, book appointments, or reach out to staff easily. The dedicated team makes sure care is personal, aiming for each person to keep their dignity and independence, while getting the support they need. Both assisted living and respite care are available for those needing just a short stay, and the director team oversees everything with years of know-how. There are rooms to fit different budgets, and the daily activities, entertainment, and dining are all set up for convenience and comfort, surrounded by quiet gardens and safe, shared spaces. The focus remains on consistent support, respect, and helping seniors enjoy daily life.

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