Guiding Hands Assisted Living

    10602 Friendship Rd, Berlin, MD, 21811
    4.4 · 5 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Personalized care, clean, loving staff

    My mom lived here for four years. Sandy and the rest of the staff were kind, loving and very professional - personalized care from the owner and team was amazing. The home is warm, home-made meals are made with love, and the facility is extremely clean, well-kept and comfortable with two spacious living areas. It could use some cosmetic fixes (our room needed a new sofa/cover) and there were limited activities/interaction for my mom, so it wasn't the right level of care for her needs. Overall I would highly recommend this place - a perfect fit for many families.

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    Amenities

    4.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.4

    Location

    Map showing location of Guiding Hands Assisted Living

    About Guiding Hands Assisted Living

    Guiding Hands Assisted Living operates in Berlin, Maryland, as a licensed residential care home, and opens from 9 am to 8 pm Monday through Saturday. The community has 13 beds and offers both assisted living and memory care with a separate, secured building for folks with Alzheimer's or dementia. Residents can choose from studio, semi-private, private, and one-bedroom rooms, all furnished with televisions, phones, cable TV, and Netflix. Some rooms come with private bathrooms, and the main areas are set up with courtyards, an outdoor patio, and an on-site beauty salon where a hairdresser is available. Staff can help with everything from daily activity reminders and incontinence care to insulin shots and blood sugar checks. They're trained to manage behavioral needs and provide assistance with moving between beds or chairs, using a lift if needed, and can handle more involved medical or behavioral issues too.

    There's a 24-hour nurse and doctor on call, and security cameras watch over the community, with locked doors and bracelets for those at risk for wandering. Daily home-cooked meals are served, and the community runs all sorts of cultural, religious, educational, and social activities. A stylized stairlift helps residents get around, and the place is wheelchair accessible. Discharge planning and transportation are available as needed. Hospice, palliative, and rehabilitative care-like physical, speech, and occupational therapies-are offered on site. Families receive help understanding levels of care, and Guiding Hands shares detailed community information through reviews and lists of nearby communities. Prices for rooms are published, and the average sits around $5,300. Staff celebrate birthdays and holidays with personalized gifts and try hard to build a family-like setting. The State of Maryland Office of Health Care Quality certifies the facility for all three levels of care, and SeniorAdvisor.com has verified their reviews, giving them an average rating of 3.5 stars. Employment opportunities get posted, and you can reach out with questions using their "Contact Us" feature. An online image gallery shows what life looks like inside.

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