Autumn Lake Healthcare at Bradford Oaks

    7520 Surratts Rd, Clinton, MD, 20735
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Dirty, unsafe care; unresponsive administration

    I had a mixed but mostly negative experience. The facility was often dirty (rodents, roaches, mold reported), linens and supplies were missing, meals were poor, and I saw missed medications, delayed wound care, missed dialysis/oxygen, and residents left unattended for hours. Staffing was short and inconsistent, nurses sometimes gave meds late or falsified charts, and administration was unresponsive about complaints and billing. That said, a few caregivers and rehab/PT teams were compassionate and helpful, activities and on-site therapy exist, and some families saw good recovery support. I would not trust this facility for serious medical needs without strict, written assurances and constant oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.03 · 289 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.9
    • Meals

      2.2
    • Amenities

      2.9
    • Value

      1.3

    Location

    Map showing location of Autumn Lake Healthcare at Bradford Oaks

    About Autumn Lake Healthcare at Bradford Oaks

    Autumn Lake Healthcare at Bradford Oaks sits at 7520 Surratts Road in the historic town of Clinton, Maryland, and this newly renovated nursing facility serves adults of all ages with no age restrictions, offering both sub-acute rehabilitation and long-term nursing home services, plus skilled nursing care for complex medical conditions, and you'll find 24/7 professional medical staff-including board-certified specialists, nurses, physicians, and therapists-helping residents regain strength, mobility, and independence with hands-on rehabilitation and individualized care plans. The skilled nursing facility runs around the clock every day and accepts Medicare, Medicaid, most insurance plans, and private pay. Residents here, whether staying for short-term rehab, respite care, or long-term living, find themselves in private or semi-private rooms that are newly updated and feature amenities like salon services, Wi-Fi, and cable TV, and the building is fully ADA accessible. The grounds have a warm, relaxing feel, with daily activities and both indoor and outdoor social spaces, making way for a vibrant quality of life, and family and friends are always welcome for visits. Bradford Oaks covers dietary services, recreation therapy, medication monitoring, social services, housekeeping, laundry, and building maintenance, and the staff keeps the place tidy and running smoothly. Residents use a state-of-the-art gym stocked with top-of-the-line free weights and rehab equipment, and therapy takes place seven days a week in a lively, positive setting. Autumn Lake Healthcare at Bradford Oaks is independently owned and operated, though it's licensed to use the Autumn Lake Healthcare name and network, plus it's part of MedStar Health, and the care you get is provided right here by the Bradford Oaks team, while non-healthcare support comes through the larger group's connections. The facility is part of a group that oversees care centers across several states, and it's connected with the Baltimore Ravens as their official skilled nursing facility partner, and all these details come together to offer professional, comforting care in a setting that respects residents' needs for rest, activity, and community.

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