Caroline Nursing and Rehab sits over in Denton, Maryland, known also as Alterwood Healthcare, and folks say it feels like a close-knit little community with a shared family feeling, where residents and staff look out for each other and where people can find both long-term and short-term care in a warm and familiar environment that promotes comfort and safety, and you've got both private rooms with baths and handicapped-accessible showers for those who need them, and it's been recognized before-for instance, it was ranked #1 out of over 200 nursing facilities in Maryland's Pay for Performance program in 2014, so there's a history of some pretty good results in care and inspections. People living there can join regular activities and outings, including bus trips that help folks stay active and social, and Caroline's staff offer plenty of chances for making friends and staying engaged with different programs to support a vibrant life, and the place takes meal times seriously with wholesome choices and menus that match up with what residents need and want.
The care team includes nurses, psychiatrists, podiatrists, and in-house dieticians, and they all work together to make customized care plans for each person-care covers things like skilled nursing, memory care for those who need it, help with daily activities, wound care, intravenous therapy, hospice support, and all kinds of rehabilitation, like physical, occupational, and speech therapy, along with medication management, laundry service, and linen support, and Caroline Nursing and Rehab also provides help for people recovering from hospital stays, as well as respite care and end-of-life support with a focus on comfort and dignity. The staff always keep a close watch on best practices and adjust care for things like pressure ulcers and catheter use, and their focus is on clinical excellence, accountability, and teamwork, and people say residents get respectful, personal attention with careful efforts to limit antipsychotic use and use no physical restraints at all.
Caroline offers a homey atmosphere, and residents benefit from above-average fire safety, a low number of pressure ulcers and urinary tract infections, and fewer signs of pain and depression than you'd find in many places, with a zero percent restraint rate and higher-than-average flu and pneumonia vaccination rates. Medicare rates them above average in both health inspections and the quality of care, and while their staffing levels are average, their results are often better than the state and national averages, and there haven't been federal fines or payment denials in recent years. You'll find a mix of short-stay and long-term residents, and the place works with several Medicare Advantage plans, including Alterwood Advantage Select, Choice, and Freedom, as well as Dual Secure and Dual Value, which helps folks manage payment options a bit more easily.
All in all, while Caroline Nursing and Rehab isn't perfect-they've had health inspection reports pointing out some areas that needed improvement, such as following resident wishes on tests and keeping up with some care assessments-it's a nonprofit skilled nursing facility with 90 beds, operating under Aurora Mid-Atlantic LLC, that tries to give people a safe, caring, and supportive place to live and recover, and their attention to detail, community engagement, and variety of care programs makes them a steady choice for folks looking for long-term or rehabilitation care on Maryland's Eastern Shore.
