Senior Surround Care LLC

    128 Charlotte Ave, Federalsburg, MD, 21632
    3.0 · 4 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Caring staff but serious lapses

    I have mixed feelings. Some caregivers are genuinely loving, treat residents like family, and I'd trust them with my mom - but I also encountered rude, disrespectful staff, privacy breaches (staff entering without knocking), missed meals and delays in getting medical help, which left me very concerned.

    Pricing

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    Amenities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Senior Surround Care LLC

    About Senior Surround Care LLC

    Senior Surround Care LLC sits at 128 Charlotte Ave in Federalsburg, Maryland, and offers a cozy assisted living home with 5 licensed beds, round-the-clock help from a small, close-knit care team, and private rooms in a natural home setting, so residents can feel comfortable and safe while getting the support they need. Staff help with dressing, bathing, medication, daily chores, and health care, and they make sure everyone gets good meals and help with activities, including recreational things for anyone who likes being up and about, which means no one gets left out and everyone can make friends in this family-like place. The care options cover assisted living, independent living, continuing care, memory care, skilled nursing, home health aides, respite care, and support for people with disabilities or diseases, which is helpful for people whose needs change over time. They do things their own way too, with personalized service plans, specialized programs, and amenities designed for comfort, like dining areas, friendly music sessions, dances, technology classes, and day trips for folks who want to get out and do something, so there's always some kind of activity to enjoy. Their staff are known for being compassionate and down-to-earth, creating a welcoming space where families can get help from senior care advocates and make sense of long-term care insurance, Medicaid planning, VA benefits for veterans, and other benefit programs, which is especially useful for people who need financial coordination. They work with unique Medicaid options such as the Diamond State Health Plan, DSHP, and DSHP-Plus, so those who qualify can get different types of care, from home help to assisted living. The main home in Federalsburg has wheelchair accessible parking and entrances, offers psychiatric therapy, physical therapy, companion care, nursing care management, hospice, medication management, and always keeps facilities clean and well-kept. Senior Surround Care also connects with more than 10 senior centers in Sussex County, giving people chances for hot meals, dances, and computer classes, plus has places like Manor House, Seaford Center, Delmar Villa Assisted Living, Delmar Manor, Delmar Estates Assisted Living, and Peregrine Senior Living at Salisbury, if someone wants to look at options. The Delaware Aging and Disability Resource Center helps with benefits and caregiver support, so families and residents don't have to figure everything out alone. The facility keeps rates reasonable and aims for simple, customized care that fits each person, with flexible choices and services for seniors who want independence or need more support in daily life, and although it isn't certified for Medicare, it's licensed by Maryland, making it a helpful choice for folks in the Federalsburg area looking for a warm, practical, and down-to-earth senior care setting.

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