Sterling Care

    109 Forest Valley Dr, Forest Hill, MD, 21050
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, systemic care failures

    I've had mixed experiences. Many staff are friendly, kind, and helpful, therapy/PT is excellent, the building is generally clean and secure, and activities/events keep residents engaged. But care is inconsistent - slow call response, missed meds, poor wound/bedsores management, delayed antibiotics and hospitalizations, misplaced belongings, and understaffing/night-shift issues caused serious harm. Food and laundry are often subpar, and management/communication can be unresponsive; there are caring people here, but systemic improvements are needed.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.81 · 182 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      2.6
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Sterling Care

    About Sterling Care

    Sterling Care, located in Forest Hill, Maryland, is a senior living community with CMS five-star facilities offering a range of care options, including independent living, assisted living, memory care, long-term skilled nursing, short-term rehab, adult outpatient therapy, and hospice care, all in a recently renovated two-story building with new bedrooms, cable TV, and a state-of-the-art therapy gym. People can find specialized medical services, like cardiac care, wound care, IV therapy, tracheostomy care, TPN, and in-house dialysis, including a Premium Dialysis Service, for residents who need them, and there's round-the-clock skilled nursing and emergency support, so nobody has to worry if help is needed day or night. The community supports folks with dementia or Alzheimer's disease and has different subsidies and government-assisted programs for Maryland residents, like Medicaid, Medicare Savings, Senior Prescription Drug Assistance, VA Aid and Attendance for veterans, and subsidy options for lower-income residents. Residents can join organized social activities, such as table games like bingo, bunco, or horse racing, outdoor trips, music concerts, word search games, exercise classes, hand massages, and group celebrations for holidays and birthdays, and there are regular religious services and room visits too, so everyone can find some way to stay social and active. Food service includes chef-prepared community meals with nutritionist-approved specialized diets, served in a large dining room, with everyday options for special medical or cultural needs. There's also a beauty salon, a family lounge for visitors, gardens and outdoor sitting areas for fresh air, plus free Wi-Fi, telephone service, and smoke-free spaces. For those who need language help, language assistance services help people with limited English, and ADA-compliant features help everyone move around safely. Caregivers focus on personalized, home-like support, really getting to know each resident, and work in a friendly environment backed by a dedicated staff linked with MedStar Health and Sterling Care Forest Hill. Residents can expect high-quality care, up-to-date technology, a warm setting, and a lot of programs meant to keep them comfortable, connected, and as independent as possible, whether they're needing personal care, help getting dressed, outpatient rehab, respite stays up to 240 hours per year, or even day care during the week. People interested can visit the amenities, meet the staff, and see how these features work during tours scheduled Monday through Friday, 9:00 AM to 4:00 PM, and the community works to keep costs accessible, no matter the care level someone needs.

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