Mirador estimate
    $3,180/month

    Brookdale Hagerstown

    20009 Rosebank Way, Hagerstown, MD, 21742
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    4.0

    Bright, elegant facility, inconsistent care

    I moved in impressed by the bright, beautifully appointed and very clean facility, friendly attentive staff, lively activities and elegant dining - admission was smooth and management was responsive. My biggest issues were inconsistent nursing/med administration, occasional unprofessional front-desk behavior, billing/mischarge problems and recurring concerns about memory-care staffing and cleanliness - not perfect but staff usually tried to fix things. Overall I'd recommend for the warm people and strong programming, but verify nursing coverage, memory-care practices and billing policies before you commit.

    Pricing

    $3,180+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.97 · 135 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      3.7
    • Amenities

      4.3
    • Value

      3.0

    Location

    Map showing location of Brookdale Hagerstown

    About Brookdale Hagerstown

    Brookdale Hagerstown sits on Rosebank Way in Hagerstown, Maryland, and it's got a steady feeling from the minute someone steps up to the landscaped entrance with its covered porch and patio furniture, and you notice right away there are different levels of care available here, so a person can move in needing just a bit of help but know they won't have to leave if their needs change down the road, and they've got people who know how to care for residents who might wander or show behaviors tied to dementia because the memory care section is in its own building designed for safety, with secured entryways and bracelets that set off alarms if needed. There's always staff around, all day and night, including nurses, on-site RNs and LPNs, and a doctor on call, and they're used to helping with things like diabetic care, incontinence care, medication management, and even managing behaviors that can be tough like aggression or exit seeking. Folks here can have their own pets, like a dog or cat, and most of the rooms come with private baths, emergency call systems, kitchenettes, and enough closet space to feel like home, with floor plan choices ranging from studios to two-bedroom apartments. Meals are served restaurant-style in dining rooms that get good daylight, and they've got gluten-free, vegan, low sodium and low sugar options, plus kosher and vegetarian choices too, so someone with special needs doesn't feel left out at meal times. There's a full-time activity director arranging all sorts of things--art classes, gardening, karaoke, trivia, fitness programs like ForeverFit and chair yoga, parties, socials, cooking and brain fitness groups, as well as group outings in the community, and their transportation service means people aren't stuck if they need to get to appointments, though sometimes there's a fee for that, and parking's available if residents still drive. Folks who want to keep active can hang out in the billiards room, the internet café with its TV and refreshment station, or browse on computer desks, and the property has both indoor and outdoor spaces with fireplaces, chandeliers, and homey soft-light touches. There's a beauty/barber shop on the property, guest suites for visitors, and housekeeping and laundry for anyone who needs it, and faith or meditation is possible right on-site, with devotional services held both in and out of the building. Memory care gets added attention through activity programs meant to help keep folks sharp and engaged, with extra staff for reminders and redirection, while assisted living supports things like bathing or dressing when those get harder. People who want or need extra medical help can receive hospice, therapy, home health, or skilled nursing services, and the staff will work with residents and families to create a plan that changes along with needs. Accessibility's been considered in the layout and lighting, and the place feels friendly about welcoming all sorts, including folks in the LGBTQ community and those with different sources of income, and pets too, which matters more than people realize. The facility offers both independent and assisted living, adult day care, and supports people with dementia, so someone could really age in place. All of this happens at an address that's easy to find, at 20009 Rosebank Way, and the building offers a secured environment with technology and staff that's there for safety and health 24/7.

    About Brookdale

    We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care. That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach. At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this with over 675+ retirement communities with the ability to serve approximately 60,000 residents in 41 states (as of August 30, 2021), and with a wide range of innovative programs and services. Brookdale associates' passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

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