Complete Care at La Plata

    1 Magnolia Dr, La Plata, MD, 20646
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate staff, but serious concerns

    I had a mixed experience. Some nurses, GNAs and therapists were excellent-caring, communicative and effective with rehab and activities-but the older building had persistent odors, cleanliness issues, understaffing, slow call responses, medication/safety incidents and defensive management. Bottom line: there are compassionate staff and good therapy, but serious maintenance, staffing and safety concerns mean I'd be cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.76 · 168 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.4
    • Meals

      1.5
    • Amenities

      2.1
    • Value

      1.0

    Location

    Map showing location of Complete Care at La Plata

    About Complete Care at La Plata

    Complete Care at La Plata sits at 1 Magnolia Dr, La Plata, MD, and stands as a Skilled Nursing Facility that serves residents aged 18 and older, and while the place offers a fairly wide range of care options including Long-Term Care, Orthopedic Rehab, Subacute Rehab, dialysis care, ventilator care, assisted living, and specialized programs for memory impairment and Alzheimer's, it's worth noting that the facility's regulatory history includes inspection and complaint reports showing documented infection-related deficiencies, and the most recent standard inspection was over two years ago rather than every 9 to 15 months as expected, plus the nurse turnover rate has been recorded at 42.1%, meaning a good number of nurses may leave each year, though the facility reports providing 3.53 nurse hours per resident per day and on average about 130 residents are cared for daily with 142 certified beds available. Complete Care at La Plata operates as a for-profit corporation, owned and managed under the Complete Care name, with a focus on skilled nursing, health care, supportive amenities, and hands-on recovery after joint surgery or hospital stays in specialized rehabilitation and transitional care units, and their offerings include both short-stay and long-term options, with dedicated Clinical Care Teams aiming to create individualized plans for each resident, while expert caregiving teams support independence and safety, and language diversity among staff helps serve different residents, though the facility is currently not accepting new patients at this time. The building is ADA accessible, open 24 hours every day, and welcomes families to tour and meet both staff and residents, and the environment is designed to feel comfortable, with efforts toward a family-like setting, regular site visits by leadership, and unique names and terms for their care programs, and they've also got amenities and wellness services that support everyday living and care needs, and the staff's goal is to provide compassionate care and help each resident feel at home, while also offering COVID-related care and career opportunities.

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