Chapel Hill Nursing & Rehabilitation Center

    4511 Robosson Rd, Randallstown, MD, 21133
    3.9 · 45 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but management issues

    I've had a largely positive experience - the nursing staff, aides and rehab are caring, attentive and make the place feel family-like; my relative was well kept, engaged in activities, and the facility is generally clean and nicely decorated. That said, I ran into poor communication from administration, an unfriendly front desk, scheduling lapses, unanswered call lights, and a few troubling sanitation/wound-care and unprofessional behavior issues. Overall I appreciate the compassionate staff and would recommend the facility with reservations until management fixes communication, staffing consistency and cleanliness concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 45 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      3.2
    • Value

      3.9

    Location

    Map showing location of Chapel Hill Nursing & Rehabilitation Center

    About Chapel Hill Nursing & Rehabilitation Center

    Chapel Hill Nursing & Rehabilitation Center sits in the Randallstown, Maryland area and includes 63 certified beds for residents who need different kinds of help, focusing mostly on people with disabilities or diseases, and there's a memory care program for those with memory loss, plus it's one part of a bigger network with care homes and assisted living communities, and you'll find things like personal care amenities and spiritual services here, along with a mix of social and cultural activities and even beauty and barber services to help with day-to-day comfort. The staff covers a lot of ground with a Medical Director, Certified Nurse Practitioner, attending physicians, Registered Nurses present round the clock, Licensed Practical Nurses, and Geriatric Nursing Assistants, while certified physical, occupational, and speech therapists work with residents in a modern rehabilitation gym, doing their best to help with post-acute care and recovery, always going by each person's own care plan and personal goals, which you can see in the wide variety of therapy and support like medication management, nutritional and culinary services, individualized planning, and tailored therapeutic interventions. There are both short-term and long-term care options here, and the place sees independent board-certified physicians coming in to help, but there have been some real bumps, including a nurse turnover rate of 50%, which is higher than average, and nurse hours per resident per day come in at 3.56, which falls under the state average. When you go through the inspection history, you'll see 49 deficiencies listed, and on January 16, 2025, there was a specific complaint report showing 6 deficiencies along with a fine of $13,247, covering serious areas like failing to report suspected abuse, not preventing neglect or exploitation, and not meeting infection control standards, with accident hazards and supervision problems popping up as well. The ownership includes Michael Biderman and Ephram Lahasky, each holding half, and the direct listed owners are Bsd 26 Holdings LLC and Lme Family Holdings LLC. The staff and facility do cover a wide range of services for folks who need independent living, assisted living, memory care, and nursing home care, but anyone considering Chapel Hill Nursing & Rehabilitation Center should pay close attention to the inspection record and nurse staffing when they make a decision.

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