Snow Hill Rehabilitation and Healthcare Center

    430 W Market St, Snow Hill, MD, 21863
    3.4 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe management

    I had a very mixed experience. The admission team (Ashley East especially), rehab therapists, and many nurses/aides were compassionate, professional, knowledgeable, and made the transition easy - the facility was clean and felt family-oriented. However, chronic understaffing and poor management led to second-shift neglect, missed meds/meals, subpar dining (no diabetic/low-sugar options, missing condiments), billing for services not received, and serious safety/hygiene problems (repeated falls, infections, urinary bag not changed, ceiling/wiring issues). I appreciate the caring staff we did meet, but because of the safety and staffing concerns I would be very cautious and personally monitor care closely; I can't fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.37 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.6
    • Meals

      1.5
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Snow Hill Rehabilitation and Healthcare Center

    About Snow Hill Rehabilitation and Healthcare Center

    Snow Hill Rehabilitation and Healthcare Center sits at 430 W Market St in Snow Hill, MD, offering a calm and caring setting near downtown and important medical facilities like TidalHealth Peninsula Regional. The community has a 69-bed capacity and gives both short-term rehabilitation and long-term care. Residents get to choose from private or semi-private rooms that look out on the countryside, and there are comfortable community spaces for socializing and relaxation. The staff at Snow Hill includes skilled nurses, therapists for physical, occupational, and speech therapy, and an on-site physician Medical Director who oversees care.

    Snow Hill provides a secure memory support unit for people living with Alzheimer's or other types of dementia, where safety and comfort come first. The facility has around-the-clock skilled nursing care, a special Activities of Daily Living suite that lets residents relearn home skills, and a modern rehabilitation gym for strength and recovery. They work with each person to build personalized care plans, which might include help with bathing, dressing, medicine, and moving around. Hospice care and respite stays are available, too.

    There's a focus on keeping folks engaged, with daily programs, community-sponsored events, and activities that give everyone a chance to connect. Residents can go to religious services, use transportation for medical appointments at no extra cost, and enjoy chef-prepared meals, whether in the dining room or a private guest area with family and friends. The building's design has relaxing places like a veranda and stretching walkway for enjoying the outdoors. Other services include laundry, housekeeping, family support, and a beauty and barber salon on site.

    Snow Hill accepts Medicaid and Medicare, and the company has taken steps to follow federal and Maryland state laws that protect against discrimination. The facility has new renovations to make living spaces safer and more pleasant, and staff try to create a warm, nurturing feeling in day-to-day life. Snow Hill also provides services at other locations in Maryland, Delaware, and Pennsylvania, offering similar care types. The community aims for an environment where residents-whatever their needs are-can feel supported and safe, with access to health services, therapy, and helpful staff who listen and guide residents through their stay.

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