Ayer Valley Rehab and Nursing

    400 Groton Rd, Ayer, MA, 01432
    3.8 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but inconsistent facility

    I'm grateful for many wonderfully caring, long-tenured nurses and aides who went above and beyond - great rehab/therapy, active programming, and a convenient hospital-adjacent location. But chronic staffing shortages, poor management/communication, and uneven medical oversight left residents waiting for help, laundry and clothing lost, and some units dirty with bad smells. Food/snacks and bedside assistance are often inadequate. Overall the staff can be exceptional, but the facility is inconsistent - inspect units and staffing carefully before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.82 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.6
    • Meals

      2.2
    • Amenities

      2.4
    • Value

      1.3

    Location

    Map showing location of Ayer Valley Rehab and Nursing

    About Ayer Valley Rehab and Nursing

    Ayer Valley Rehab and Nursing sits at 400 Groton Road in Ayer, Massachusetts, over by the Nashoba Valley Medical Center, and you can find more about them on their website if you're curious, and what you'll notice is the place handles short-term and long-term care for older adults, offering both skilled nursing and rehabilitation with a focus on memory care for folks who may have dementia and also specialized programs for recovery so you'll see they try to address both the physical and emotional well-being of residents by offering therapeutic programs, engaging activities, and spaces built to make people feel comfortable and maybe a little more at home or engaged. Ms. Barbara Mensah manages their care services, and she oversees nursing, speech therapy, physical therapy, occupational therapy, post-op recovery, and support for day-to-day needs, and it's clear they make a point to be present for families too, with amenities meant to help reduce stress and share important information, though the details about the activities and services aren't very specific, it does sound like they try to design things to lift spirits and allow some community life indoors. The place is a for-profit limited liability company with ties to Stern Consultants, holding 123 certified beds and serving about 107 residents each day, but staffing levels run a bit low at 3.50 nurse hours per resident per day, which falls under the state average, and the staff turnover is higher than what you often see in other places, sitting at 70.5%. They have had a number of care deficiencies-83 total, including infection control and pharmacy issues, with recent inspection reports listing several areas where improvement is needed, especially for safe respiratory and nursing care. Despite these challenges, the staff are described as caring and try to provide a structured environment that encourages both recovery and comfort for those who might only stay a short while or those planning to live there longer, and they aim to give attention to both health and day-to-day life, which isn't always easy in a busy place but is important for many families choosing care for their loved ones.

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