Pricing ranges from
    $8,974 – 11,666/month

    Benchmark at Billerica Crossings

    20 Charnstaff Ln, Billerica, MA, 01821
    4.5 · 85 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm staff, older building, caveats

    I was impressed by the warm, attentive staff - they knew residents by name, provided personalized, dementia-focused care, and the activities director kept people engaged. The community is clean, smaller and hotel-like; meals were tasty and tailored (they even remembered coffee preferences) and family lunches worked well. One-on-one attention and quick resolution of initial issues stood out. Negatives: the building is older with small rooms/bathrooms and some awkward double-occupancy layouts that hurt privacy. I worried about staff turnover, inconsistent scheduling, last-minute changes, and pressure to upsell or unexpected fees (med administration, full-month billing). There were safety concerns (a roommate smoking near oxygen) and COVID restrictions sometimes limited activities. Overall residents seemed happy and I would recommend the caring staff - just be sure to ask pointed questions about pricing, staffing stability and room configurations before committing.

    Pricing

    $8,974+/moSemi-privateAssisted Living
    $10,768+/mo1 BedroomAssisted Living
    $11,666+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.52 · 85 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      2.6

    Location

    Map showing location of Benchmark at Billerica Crossings

    About Benchmark at Billerica Crossings

    Benchmark at Billerica Crossings is a senior living community that has a country feel, plenty of comfortable spaces, and a nice farmer's porch where residents often sit and talk. The apartments are designed so seniors can stay independent, but help's always around if needed day or night, with trained staff and nurses on hand. The whole place is wheelchair accessible, showers too, and there's always someone ready to help with bathing, dressing, or medications, depending on what each person needs. There's a friendly dental service with a dentist on call, a podiatrist, doctor visits, nurses on staff, and also therapists for speech, physical, and occupational needs. People can see their own homecare staff onsite or use the hospice and respite care options, like staying for a short while after a hospital visit. The community welcomes both men and women, and pets can come too, as long as everyone follows the no-smoking rule inside. There's parking for residents, easy transportation for getting around, and plenty of nutritious, chef-prepared meals each day, with special dining for those who need a different diet or want to eat outside on the patio. The apartments have private spaces, some with kitchenettes, plus common areas like a fireplace room, TV lounges, a library, a pub, and a beauty salon and barber. There's a cafe and lots of spaces for games, including a pool table, and outdoor spots for social events or quiet garden walks. Residents can join structured activities, clubs, devotional services, or just enjoy the always-changing schedule of social and fitness programs. Benchmark at Billerica Crossings offers care levels like independent living, assisted living, memory and mind care, skilled nursing, and continuing care for when health needs change, so if someone's living with Alzheimer's or another condition, there are special programs with close supervision in a safe environment. The care team keeps personal care plans made with input from the resident, their family, and their doctor, aiming to promote dignity, comfort, and engagement, with help for everyday activities if needed and companionship throughout the day. The whole place is smoke free inside, both in private and public areas. Meals, outings, and activities fill the days here, and there's always a staff member close by, everyone trained and licensed, who takes the time to know the residents and support them as their needs change, keeping the atmosphere as close to home as possible.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Photo of The Apsley
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Photo of Coterie Hudson Yards
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    54 facilities$7,448/mo
    56 facilities$7,876/mo
    49 facilities$7,412/mo
    74 facilities$7,752/mo
    55 facilities$7,785/mo
    85 facilities$7,963/mo
    72 facilities$7,500/mo
    54 facilities$7,749/mo
    54 facilities$8,295/mo
    50 facilities$8,211/mo
    69 facilities$7,259/mo
    45 facilities$7,831/mo
    © 2025 Mirador Living