AdviniaCare The Woodlands

    120 Woodlands Wy, Brewster, MA, 02631
    4.1 · 13 reviews
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Excellent staff, problematic management issues

    I love the staff, executive director, nurses and caregivers - they're kind, skilled and attentive, the food and apartments are great, and the community is warm. But the pool reservation system is ridiculous (books at midnight and fills instantly, forcing members to wake up), management can be unresponsive or dismissive (I often felt ignored or gaslighted), and I noticed maintenance/health issues (old/soiled carpet, pool chlorine instability) plus non-refundable fees. Overall excellent people and care, but serious operational and leadership problems made it a poor long-term fit for me.

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    Amenities

    4.08 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.4
    • Meals

      4.5
    • Amenities

      2.5
    • Value

      4.1

    Location

    Map showing location of AdviniaCare The Woodlands

    About AdviniaCare The Woodlands

    AdviniaCare The Woodlands sits on a big, forested campus on Cape Cod and has 59 apartments, each with a kitchenette or full kitchen, set up so seniors can live as independently as possible while still having help when they need it. This place offers a lot of care types-assisted living, memory care, independent living, skilled nursing, rehabilitation, continuing care, respite stays, and home care, along with specialized programs for different needs, so people can get more or less support as their needs change. Apartments have accessible features for wheelchairs and people who need mobility help, and the whole campus has wide, easy-to-navigate halls, elevators, and ramps along with inside and outside sitting areas, patios, and gardens where residents can spend time. There's a professional care team on-site 24 hours a day to help with things like personal care, medication reminders, help with meals, bathing, dressing, hygiene, and other daily tasks, and staff go through in-person interviews and background reference checks to make sure they've had training in senior care, behavior, mobility, and safety.

    Meals are served restaurant-style, with menus inspired by local and seasonal foods, and dining options range from casual to fine dining with flexible times, as well as both private and shared dining rooms or a community pub for gathering. Residents can take part in scheduled activities like trivia, book clubs, arts and crafts, games, music, education programs, intergenerational events, and religious or spiritual gatherings, with a big focus on keeping people engaged and social. For those who enjoy fitness, there's a state-of-the-art wellness center with a heated indoor pool, a fully equipped gym, an aerobics studio, and organized classes like aquatic fitness, yoga, tai chi, and chair-based exercises, with a physical therapist to help with rehabilitation after injury or illness. Reservations are needed for the pool, but the gym and classes are open when people want them.

    Amenities include a beauty salon and spa, laundry facilities, private and community mailboxes, a community living room, a cinema room, a computer nook, a library, a club room, and shared common spaces for group gatherings, as well as conference rooms for meetings or family visits. Residents can use hotel-style services like linen service, bed making, regular housekeeping, laundry, pest control, and trash removal, plus senior-friendly features like emergency response systems, building security, and supervised staff checks.

    Residents also have several ways to get around town, including a community van and private car for appointments, errands, or outings to nearby hospitals, doctors, shopping, and local attractions, and the staff provides help getting to medical appointments and running errands as needed. The Wellness Center is open to the public, which helps encourage more community connection, and there are options for receiving care at home if needed. There are programs for cognitive and brain fitness, as well as help with personal training, podiatry, skin care, medication management, and other health reminders. Staff help people stay active and independent, providing gentle support while letting people do what they still can for themselves.

    Each apartment has cable or satellite TV, space for storage, a dining area, climate controls, appliances, a living room, bathrooms with showers, telephone and internet hookups, and units come unfurnished so people can bring their own things. The Woodlands supports private pay and accepts long-term care insurance, along with credit cards or checks, and has different payment or financing options. The place runs tours for new and prospective residents, so families can see what's offered, and there's always someone available to answer questions about pricing or availability. Gardens, wide paths, and indoor gathering areas throughout the campus make it easy to spend time with visitors or neighbors, and the staff tries to keep the place tidy, calm, and welcoming.

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