Craneville Place of Dalton Rehabilitation & Skilled Care Center

    265 Main St, Dalton, MA, 01226
    4.1 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring rehab, but watch closely

    I felt welcomed and at home - the facility is clean, small, and very caring, with genuinely kind, attentive staff and an excellent rehab team that helped my loved one regain independence. Staff often went above and beyond, activities are engaging, and administration was responsive when I needed them. Be aware it's a small layout with limited elevator access and staffing can be inconsistent; there are troubling reports of poor hygiene, documentation lapses, bedsores and billing/room-hold issues. Overall I'd recommend it for rehab and compassionate care, but watch closely for staffing, communication, and administrative follow-through.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.11 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.3
    • Meals

      4.1
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Craneville Place of Dalton Rehabilitation & Skilled Care Center

    About Craneville Place of Dalton Rehabilitation & Skilled Care Center

    Craneville Place of Dalton Rehabilitation & Skilled Care Center sits in a quiet part of the Berkshires and has a long history of serving its community, offering both short-term rehabilitation and long-term care with 89 certified skilled nursing beds. The facility provides rooms with private bathrooms, furnishings, cable TV, phone service, kitchenettes, air conditioning, and Wi-Fi. Residents have access to move-in help, housecleaning, and laundry, along with transportation and parking. The dining room serves homemade meals with choices for special diets and allergies, and there's a community-sponsored meal program, along with restaurant-style dining and snacks throughout the day.

    Residents get daily support for things like bathing, dressing, walking, transferring, and taking medication, and there's a 24-hour call system with 12-16 hour nursing coverage as well as licensed staff around the clock for medical and personal care. The clinical and rehabilitation teams can manage cardiac, pulmonary, orthopedic, and neurological conditions, and the center provides physical, occupational, and speech therapy, as well as palliative, psychiatric, Alzheimer's, dementia, and behavior support. For those needing extra supervision, there's a secured unit set up with its own activity and dining rooms, plus safe walking areas.

    There are community and resident-run activities every day, including shopping trips and outings, movie nights in the on-site theater, music and wellness programs, a fitness room, sauna, arts and crafts, library, game room, and three porch areas facing the mountains. The resident and family council lets people raise concerns and work with staff to improve life at the facility. Craneville Place offers both short-term rehab stays for recovery and respite care for caregivers, as well as long-term options, and offers tailored treatment plans for each resident, focusing on helping everyone get to their highest level of function.

    Many rooms, common areas, and dining spaces have been renovated, and the whole building is accessible and air-conditioned, with extra security as needed. There is a smoking program and enhanced recreational choices. Medicare and Medicaid certification ensures healthcare oversight, and the staff are licensed, receiving ongoing training.

    Although Craneville Place promotes comfort and dignity, state citations show areas needing improvement, including for infection control, honoring resident rights, and ensuring safety and daily care for residents unable to care for themselves. Staff regularly check vital signs and medicate as needed, but there have been deficiencies noted on recent inspections, especially around infection prevention and maintaining a homelike environment. With an average of 60 residents per day and nurse hours per resident at 4.13, the facility aims to offer compassionate and skilled care, and is operated by Bane Care Management LLC, which has run the place since 2014.

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