CareOne at Redstone

    135 Benton Dr, East Longmeadow, MA, 01028
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Attractive facility but medically unreliable

    I placed my loved one here and, sadly, my experience was mostly negative. The facility is attractive, rooms are spacious and clean, and PT/OT and a few CNAs were excellent and caring. But nursing and management were inconsistent and often unresponsive-long call-bell waits, missed or delayed meds, ignored concerns, poor communication, hygiene lapses, dehydration/UTIs and safety incidents that led to hospital transfers. Belongings went missing, staff could be rude or dismissive, and I would not recommend this place for someone who needs reliable medical care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.10 · 187 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.7
    • Meals

      2.2
    • Amenities

      2.6
    • Value

      1.5

    Location

    Map showing location of CareOne at Redstone

    About CareOne at Redstone

    CareOne at Redstone sits near Interstate 91 in East Longmeadow, MA, and has 213 beds for people who need skilled nursing, rehabilitation, memory care, or a place to recover after hospital stays, and you'll find the staff offers care day and night, with nurses and therapists always around for everything from physical and speech therapy to occupational rehabilitation, and the medical team can help with wound care, cardiac care, pain management, and more serious needs like ventilator weaning, dialysis, and post-amputation care, so that folks come here for both short-term recovery and longer stays. The memory care programs include secure areas with staff trained to help people with dementia, which can give families peace of mind, and the building itself feels homey with modern touches-private and semi-private rooms, landscaped outdoor spaces where people can relax or walk, big common areas for gathering, and dining spaces where residents enjoy meals shaped by a nutrition specialist, and there's even a culinary program for those with special diets. CareOne at Redstone doesn't just offer medical care but covers daily needs too: the team organizes activities, outings, exercise, social events, and trips to keep everyone active, and services like housekeeping, handyman work, secretarial help, and transportation make daily life simpler. There's a strong focus on safety with an emergency response system, and the staff stays mindful of residents' dignity and comfort, whether someone needs help with dressing or round-the-clock medical care. The community offers several options, such as assisted living, independent living, home care, respite care, hospice, palliative care, and even long-term acute care, so almost any health need can be managed under one roof, and families or future residents can schedule both in-person and virtual tours if they'd like to see the place firsthand. CareOne at Redstone stays involved in efforts that support caregiver wages and resident safety, and uses programs that fight infections and improve care quality, plus there are always chances for continuing education and wellness, with support from industry organizations and quality improvement efforts, and overall, the facility's goal is to help people recover, engage, and live as well as possible in a safe environment that feels welcoming for both short stays and long-term living.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Photo of The Apsley
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Photo of Coterie Hudson Yards
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    60 facilities$7,070/mo
    49 facilities$7,366/mo
    34 facilities$8,366/mo
    87 facilities$6,781/mo
    35 facilities$8,366/mo
    46 facilities$7,366/mo
    19 facilities$7,810/mo
    21 facilities$7,810/mo
    53 facilities$6,515/mo
    71 facilities$6,410/mo
    31 facilities$7,339/mo
    57 facilities$5,941/mo
    © 2025 Mirador Living