Pricing ranges from
    $8,991 – 11,688/month

    The Reserve at East Longmeadow

    741 Parker St, East Longmeadow, MA, 01028
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful community but staffing concerns

    I had a mixed but mostly positive experience. The community is beautiful, spotless and hotel-like, with excellent chef-prepared food, engaging activities, on-site services (housekeeping, salon, foot care) and many genuinely warm, helpful staff who made move-in smooth. That said, chronic understaffing (especially nights), inconsistent aide quality, management/communication problems, surprise extra charges and billing issues were real concerns. Memory Care unit in particular felt inadequate for mid- to late-stage dementia (poor supervision, long bathroom waits, missed care), and it's not a substitute for skilled nursing. I'd recommend this place for independent or low-care residents who value amenities and atmosphere, but caution families needing reliable advanced care to look elsewhere and read the contract carefully.

    Pricing

    $8,991+/moSemi-privateAssisted Living
    $10,789+/mo1 BedroomAssisted Living
    $11,688+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 129 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      4.1
    • Amenities

      4.2
    • Value

      2.6

    Location

    Map showing location of The Reserve at East Longmeadow

    About The Reserve at East Longmeadow

    The Reserve at East Longmeadow offers a unique senior living experience, designed to foster independence, dignity, and a vibrant lifestyle for its residents. Nestled in beautiful East Longmeadow, this community specializes in Independent Living, Assisted Living, Memory Care, as well as providing Temporary Stay and Respite Care options. Residents are welcomed into a warm, intimate environment that emphasizes exceptional hospitality and personalized care within a setting that feels like home.

    Life at The Reserve at East Longmeadow is defined by a sense of ease and enjoyment. Residents can let go of the burdens of home maintenance and daily chores, freeing up time to pursue favorite hobbies, discover new interests, and reconnect with family and friends. The community encourages an active and engaging lifestyle, with a carefully curated Engagement Program offering countless opportunities for continuing education, cultural enrichment, physical wellness, and fun. There is always something happening, ensuring every day is both stimulating and fulfilling.

    Dining at The Reserve at East Longmeadow is a true highlight. Guided by the philosophy that wonderful food is central to well-being and happiness, the culinary team combines gourmet dining principles with nutrition, variety, and a refined restaurant-style experience. Residents can look forward to three chef-prepared meals daily, enjoying delicious dishes in an elegant, social atmosphere. Whether it's catching up over lunch or savoring a special dinner, meals become memorable moments in the heart of the community.

    Residents benefit from spacious, well-appointed apartments that offer comfort and privacy, with the convenience of being fully furnished if desired. Beyond private quarters, the community boasts a host of inviting shared spaces, including beautiful living rooms, a private dining area for special gatherings, a state-of-the-art fitness center, and a welcoming bistro. Landscaped grounds provide tranquil spots for relaxation and fresh air, while amenities like a library, recreation areas, and an onsite salon enhance daily living.

    The Reserve at East Longmeadow is distinguished by its unwavering commitment to service. Each staff member is carefully selected and comprehensively trained in hospitality to create an atmosphere of warmth, dignity, and respect. Supports for activities of daily living, from walking escorts to bathing, dressing, and personal care, are tailored to each individual, ensuring the right level of assistance is always at hand. The emphasis on both tangible and intangible benefits—like genuine connection, expert care, and a strong sense of belonging—makes living at The Reserve a truly rewarding experience. Residents can expect not just high-quality support, but also the comfort of knowing they are in a community that treasures each person’s uniqueness and story.

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