Fitchburg HealthCare

    1199 John Fitch Hwy, Fitchburg, MA, 01420
    3.5 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful unsafe understaffed elder care

    I placed my father here and it was devastating. Care felt neglectful - lazy CNAs, ignored call lights and requests, missed/wrong meds (including an allergy and double doses), dehydration, unnecessary catheter changes, frequent falls and residents left in filthy clothes. Management communication was terrible, the director of nursing was rude, staff were often hostile, belongings and billing were mishandled (even a lien after my loved one died). A few nurses and aides were kind and the facility can be clean/active, but overall it's understaffed, unsafe, and I do not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.47 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.7
    • Meals

      3.5
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Fitchburg HealthCare

    About Fitchburg HealthCare

    Fitchburg Healthcare is a large, for-profit skilled nursing facility and rehabilitation center in Fitchburg, Massachusetts. The community offers both short-term rehabilitation and long-term care services, participating in both Medicare and Medicaid programs to support a diverse range of resident needs. With a total of 160 beds, Fitchburg Healthcare is designed to provide comprehensive support for individuals recovering after hospital stays, as well as those who require ongoing daily assistance with medical and non-medical needs.

    The facility is not part of a continuing care retirement community, focusing instead on nursing and rehabilitative care. Residents have access to services that assist with day-to-day activities such as dressing, eating, and mobility, as well as ongoing medical care like medication management, IV fluids administration, and specialized support for both continent and incontinent individuals. The home prioritizes health maintenance, as seen through its high rate of flu vaccination among residents, and takes care to balance nursing staff coverage consistently between weekdays and weekends.

    Fitchburg Healthcare maintains an environment attentive to both safety and personal well-being. Residents benefit from consistent supervision, and the facility strives to minimize accident risks within its environment. Clinical oversight is provided by registered nurses present for a significant part of each day, including individuals selected specifically for leadership roles such as the director of nursing. The community works with approved laboratories to ensure timely services when required, and food services adhere to professional standards in sourcing, preparing, and distributing meals for residents.

    While supporting individuals through the post-acute phase of recovery and throughout extended long-term stays, Fitchburg Healthcare emphasizes the importance of culturally competent and trauma-informed care. Plans of care are tailored according to each resident’s preferences and goals, monitored with measurable timetables and responsive actions. Comprehensive support also includes foot care, dialysis coordination for those who need it, and measures to prevent infections or complications such as urinary tract infections.

    Throughout its operation, Fitchburg Healthcare has undergone routine state inspection cycles to evaluate its adherence to health, safety, and fire protection standards. These reviews touch on areas ranging from personal care and treatment to housekeeping and meal preparation. The facility’s commitment to fostering a supportive, attentive environment is reflected in its steady efforts to address areas of need and maintain quality for its residents.

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