Mount Carmel Care Center

    320 Pittsfield Rd, Lenox, MA, 01240
    4.4 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Warm caring staff, excellent rehab

    I placed my mother here and couldn't be happier - the staff are warm, caring, and treat residents like family; communication is excellent (weekly calls and timely updates) and the facility is spotless and homey. Rehab/PT-OT seven days a week, attentive professional nursing and strong management helped my mom regain independence quickly and gave our family real peace of mind. A few families mentioned occasional staffing or communication hiccups, but overall I highly recommend this gem in the Berkshires.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      4.7
    • Value

      4.4

    Location

    Map showing location of Mount Carmel Care Center

    About Mount Carmel Care Center

    Mount Carmel Care Center provides long-term care, skilled nursing, respite care, post-acute care, palliative care, and personal care for seniors, and the staff focuses on compassion and respect for every resident while guided by the mission of the Carmelite Sisters for the Aged and Infirm. This facility is fully accredited and licensed, and it's rated a Five-Star Skilled Nursing Facility by the Centers for Medicare and Medicaid, and the care team includes a designated administrator, Jodi Ouimette, NHA, as well as directors for social services, rehabilitation, facilities, dietary services, and activities. The center offers a variety of health and wellness services, like pain and wound management, pastoral care, nursing, medication administration, intravenous and infusion therapies, nutritional counseling, hospice support, and health education, and residents have access to a handicapped-accessible kitchen, gymnasium for rehabilitation, full-service hair salon, chapel, and both private and semi-private rooms. There are also spiritual programs, musical sessions, exercise classes, recreational activities, and family nights, while the pastoral care department assists with religious events. Mount Carmel Care Center works on wellness initiatives like the Fight the Flu Campaign, Sepsis Smart, falls prevention, reducing off-label antipsychotics, and promoting culture change in daily care routines. The facility pays close attention to accessibility and legal protections in housing, employment, and public accommodations, and it makes care transitions a priority. The Avila Institute of Gerontology on site provides ongoing education in aging services, and the facility is part of the Carmelite System, which gives it access to shared learning and resources in senior and rehabilitation care. Mount Carmel Care Center maintains a welcoming, person-centered atmosphere inspired by the values of hospitality, the sanctity of life, compassion, and a legacy of spiritual care, drawing from the tradition of Mother M. Angeline Teresa, and the team aims to be "kinder than kindness itself" in every aspect of support for seniors. There's an option for donation and volunteer involvement, a business office manager on hand, and an admissions team to answer questions or schedule tours, helping families and residents learn about care options and the process.

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