Heritage Nursing Care Center

    841 Merrimack St, Lowell, MA, 01854
    3.2 · 5 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate nurses supported our family

    I'm grateful for the staff's sincere, compassionate care and constant positive attention. The skilled nurses went the extra mile-patient, accommodating, and loving-and they let our family stay in the room 24/7. I felt truly supported.

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    Amenities

    3.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      3.2
    • Amenities

      3.2
    • Value

      3.2

    Location

    Map showing location of Heritage Nursing Care Center

    About Heritage Nursing Care Center

    Heritage Nursing Care Center sits in Lowell, MA, serving the Middlesex County area as a for-profit, corporation-owned skilled nursing facility, with 142 certified beds and about 135 residents most of the time, so that occupancy stays close to 95%, and it's not inside a hospital. The center belongs to Genesis HealthCare LLC and accepts both Medicare and Medicaid, with license number 225287, and it offers care for seniors who may need varying levels of support, with everything from independent living and assisted living to nursing home care, memory care for residents with memory loss, continuing care (CCRC), respite care for short stays, and specialized convalescent care types that are tailored for individual needs, and there's skilled nursing around the clock, with 1.44 hours of nursing staff (RN, LPN, CNA) per resident per day, plus services like rehabilitation, wound care, pain management, dialysis, orthopedic rehab, physical and occupational therapy, psychiatry services, vision and podiatry care, speech therapy, surgery recovery care, and cardiac care.

    Residents can use both senior apartments and several living arrangements, including studio apartments, single bedrooms, and shared apartments, and every room comes with central air conditioning, cable TV, in-room kitchenettes, private bathrooms, and an emergency call system, while property amenities include a communal dining hall, restaurant-style dining room, bistro, beauty and barber shop, WiFi, internet and computer access, a theater, a sunroom, kitchen facilities, laundry rooms, fitness center, and walking paths, plus a greenhouse for those who like gardening, and maid services are also available. Heritage offers memory care services with 24-hour support, memory-enhancing activities, and specialized programs, and assisted living services cover help with daily tasks, bathing, toileting, occupational therapy, medication management, meals-including special dietary menus planned and supervised by a dietitian-personal care, mealtime assistance, ambulatory services, and respite care to support caregivers.

    Residents also have access to geriatric care management, home care, adult day care, hospice care, and medical services, with licensed nurses on staff at all times; Heritage provides health and wellness programs, routine health checks, wellness assessments, infection control with influenza and pneumococcal vaccinations, management of physical restraints when needed, fall risk management, incontinence management, and supervision for medication-plus meal monitoring to reduce choking and nutrition problems, and programs aimed at preventing mistreatment and keeping the environment safe. There's also a chapel for spiritual needs, social activities, and education programs for residents, who can gather in family or resident councils if they want to talk about the care they get. Transportation gets arranged for doctor's appointments, and therapy and rehabilitation programs are available by contract for a wide area, as Genesis HealthCare brings therapy services to many facilities in several states.

    Heritage's data system tracks health indicators-such as pain levels, pressure sore counts, urinary tract infection numbers, and weight loss-while staff keep an eye on quality and offer disease management, support after surgery, and help with mobility. The fully sprinklered building focuses on safety, and staff follow procedures for emergencies and environmental hazards. Heritage Nursing Care Center includes 142 assisted living units and around 132 licensed beds for various needs, with memory care for Alzheimer's, accommodations for seniors at intermediate care levels who need support but not constant skilled care, and it's designed to offer most types of senior living, health, and support within one community, with both residential and medical support for short or long stays, but its average rating is 0.00, which means there's not a lot of public feedback to look at yet.

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