Royal Health Cotuit

    161 Falmouth Rd #2, Mashpee, MA, 02649
    3.2 · 37 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, dirty facility; inconsistent care

    I had a deeply mixed and ultimately negative experience. A few staff (Amanda, Lara, reception) were warm, activities and PT sometimes good, and my mom liked some meals - but overall the place was unsafe and dirty: feces on hands/nails, awful smells, stains, food left everywhere, batteries/tubes under beds, and items/clothing gone missing. Response was slow or dismissive, nurses rude at times, alarms not set after falls, pills mishandled, and doctors often unavailable; management brushed off concerns and I ended up reporting issues to authorities. Because of theft, hygiene and safety risks, and inconsistent care, I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.16 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      3.0
    • Meals

      2.7
    • Amenities

      2.5
    • Value

      3.2

    Location

    Map showing location of Royal Health Cotuit

    About Royal Health Cotuit

    Royal Health Cotuit offers seniors different levels of support with a focus on comfort and personal care, where people can stay in private or semi-private rooms built for easy access and safety, and if someone needs a little more help with daily tasks like bathing, eating, or getting dressed, the staff is there day and night to take care of those things right away, and meals are served in a big dining room where everyone can visit, while the activity rooms and outdoor spaces give folks a chance to join in games, arts, or just relax with others, and there's always something social or fun happening to keep spirits up. Residents get their own care plans, the staff helps with medication and even can provide infusion therapy, and there are special programs for those who need extra help, like people with chronic conditions, and those care units are set up for different needs, so everyone's got a safe place to be. People can get rehabilitation and physical therapy right there, and nurses and care aides check on residents all the time to make sure no one gets overlooked, with medical supervision available around the clock. The community does its best to keep everyone connected through enrichment programs, so there's music, crafts, and other activities for folks who like to stay active or want to share a story, and they support everything from skilled nursing and memory care to short-term rehab and respite care. It's a place where seniors can get the support they need in a setting that tries to feel homelike and steady, with attention paid to meals, healthcare, and overall well-being, and family can visit to see how things are going whenever they want.

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