Pricing ranges from
    $3,750 – 4,875/month

    Benchmark at North Andover

    700 Chickering Rd, North Andover, MA, 01845
    4.5 · 83 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff, wonderful activities, beware

    I moved my mom here and overall I'm grateful - the staff are warm, attentive, and truly know residents by name, and the activities program (Maureen/Program Director) is phenomenal and keeps everyone engaged. The dining room and maintenance teams are friendly and the facility is clean, bright, and feels like home. Care is excellent, hospice/end-of-life support was compassionate, and my loved one made friends and thrived socially. My complaints: frequent management turnover, billing issues, and occasional short-staffing (especially evenings/night) that affect responsiveness. Rooms are on the small side and there are some accessibility/walkway concerns. I'd recommend this community for the caregivers and activities, but go in eyes open about cost and administrative headaches.

    Pricing

    $3,750+/moSemi-privateAssisted Living
    $4,500+/mo1 BedroomAssisted Living
    $4,875+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.51 · 83 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.5
    • Meals

      4.3
    • Amenities

      4.2
    • Value

      2.9

    Location

    Map showing location of Benchmark at North Andover

    About Benchmark at North Andover

    Benchmark at North Andover, which used to be called Ashland Farm at North Andover, sits in a country estate setting with easy access to the greater Merrimack Valley region, offering a comfortable place for seniors aged 55 and over. The community has many living options that include independent living, assisted living, memory care, skilled nursing, and continuing care retirement community (CCRC) services, so people can get different levels of care as their health needs change over time, and there's respite care for when someone needs a short stay or a caregiver needs a break. The apartments are set up for seniors and come as studios or one-bedroom units, with accessible bathrooms, walk-in showers, grab bars, and simple details like soft lighting and windows with blinds-residents have their own spaces with bedroom furniture, cozy couches, and inviting sitting areas. The dining experience includes chef-inspired seasonal menus, formal yellow dining rooms with wood floors, smaller bistro spots for snacks and coffee, and even private dining when families come to visit. Amenities cover a lot, with a beauty salon, a library with lots of natural light, a grand two-story lobby and staircase, comfortable common areas with couches, a fireplace, games, TV, and gorgeous courtyards and walking paths for outdoor enjoyment. The staff at Benchmark at North Andover, often called associates or care teams, provide help with daily needs, and people living with Alzheimer's or other dementias receive close supervision in specialized memory care areas-there are also nurses on site for skilled care, short-term rehab, and help after surgery or illness. Residents enjoy a strong social life with all kinds of activities, games, and outings to museums, historical sites, shopping trips, golf, and hiking in Merrimack Valley, with programs meant to keep the mind and body active. Housekeeping, laundry, linen service, maintenance, and trash removal happen every week, and there's help with transportation and appointments too. Meals can be changed for special diets, and everyone shares in a relaxed, home-like environment where neighbors and staff form a caring community. Floor plans and brochures are available for anyone wanting to see more, and the whole place has an easygoing, country feel where seniors can carry on with life, make friends, and get the care they need from compassionate people.

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