AnonymousLoved one of resident
    4.0

    Caring staff, peaceful facility, caveats

    I visited Rubin & Thompson and was impressed - the staff are consistently friendly, caring, patient, and attentive, and the facility is immaculate, homey, and peaceful with a lovely river view and wonderful homemade food. It's a small, family-style place with semi-private rooms and good activities, but privacy is limited and I noticed occasional language barriers and some concerns about dementia-specific decisions/management. Overall I felt my loved one would be well cared for and I recommend them with those caveats.

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    Amenities

    4.42 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of The Rubin Home

    About The Rubin Home

    The Rubin Home sits in Saugus, Massachusetts, offering a small, supportive community for older adults who want both independence and help. This home keeps things personal with just 9 beds, so you get to know everyone, and the staff treat you with kindness and respect. They have studio room layouts and a homelike feel, and they're open to veterans' benefits. The Rubin Home focuses on assisted living and memory care, helping people with daily tasks like bathing, dressing, or medication, especially if someone's living with Alzheimer's disease or another kind of dementia. You'll notice they pay attention to safety and comfort with spaces set up to reduce confusion and keep people from wandering.

    The home has qualified caregivers who offer care day and night, using a variety of tools and services, like Remote Patient Monitoring for health needs and Electronic Visit Verification for staff check-ins. For those wanting specialized programs, you'll see things like My Adult Foster Care, My Adult Home Care, My Senior Care Hub, and My Adult Behavior, so support fits each person's needs. They also offer personal and home care services along with clinical activities, transportation, and care management. Meals are home-cooked and planned with proper nutrition in mind, and the home takes part in the CACFP food program, so food quality is a clear focus.

    Families can get involved through the Family Engagement features, and folks can try a free, no-obligation consultation before deciding. The Rubin Home has been running over 16 years, holds a certification with the state of Massachusetts, and stands out with an average rating of 8.9 out of 10-the highest in the city. The staff aim for a friendly, helpful culture, and they work hard to keep everyone feeling safe, comfortable, and included. Appointments are available Monday through Saturday from 8 AM to 5 PM, and the home stays closed on Sundays. Parking and transportation options help visitors and residents come and go more easily.

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