Masconomet Healthcare Center

    123 High St, Topsfield, MA, 01983
    4.0 · 26 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful spotless building; inconsistent care

    I loved the beautiful, spotless building, the active programming, excellent rehab therapists and many kind, professional nurses/CNAs - admission and social work were smooth. But care was inconsistent: chronic understaffing meant long waits, missed showers/shaves, a lost denture, and discharge/medication orders ignored. Communication was poor - calls and letters often went unanswered, no apology or accountability, and one case manager even sent my husband elsewhere without informing us. Mixed feelings: great programs and many caring staff, but visit closely, be ready to advocate, and consider transferring if issues persist.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.96 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.4
    • Amenities

      4.2
    • Value

      4.0

    Location

    Map showing location of Masconomet Healthcare Center

    About Masconomet Healthcare Center

    Masconomet Healthcare Center sits in Topsfield, Massachusetts, and has served the area as a nonprofit health and rehabilitation community since 1995, owned by the Masconomet Regional School District and belonging to the Whittier Health Network, which is a family-run organization. The center cares for people with various needs, offering skilled nursing, long-term care, subacute care, and short-term rehabilitation for those needing extra support after an illness or injury, and specializes in memory care for those with memory loss conditions. Patients can receive a range of therapies here, including physical, occupational, and speech therapy, and staff supports recovery and independence with a patient-centered approach, whether somebody is in for ongoing care or a shorter stay. The center also provides IV therapy, central line management, pulmonary therapy, wound care, podiatry, dental, and optometry services, along with medication monitoring, discharge planning, and nutrition counseling, so residents and patients can access a wide variety of care options in one place. The center has more than 123 beds, studio room layouts, and offers onsite services like outdoor seating, wheelchair access, restrooms, and parking, which helps people get around comfortably. Masconomet has dedicated workers including certified nursing assistants, case managers, cooks, dietary aides, activity personnel, bookkeepers, housekeeping, and laundry aides, all trying to keep the place running smoothly. They're approved by the Joint Commission on Accreditation of Healthcare Organizations, carry Medicare certification, and hold a 4-star rating from the Centers for Medicare & Medicaid Services. Their 7.9 out of 10 average rating stands as the highest in the city, and folks tend to praise the center's comfortable setting that feels welcoming and geared for recovery, though it's always good to visit and see how things look in person before making a decision. The community's main goal always leans toward helping people recover, stay healthy, and feel at home with the help and respect they need, offering support and clinical knowledge in a practical, straightforward way every day.

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