CareOne at Concord

    57 Old Rd to 9 Acre Corner, W Concord, MA, 01742
    3.3 · 90 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab, inconsistent nursing care

    I had a mixed experience. Many therapists, activities staff and several nurses/aides were kind, skilled and went out of their way to help - rehab, music and some aides were excellent and made residents feel at home. But chronic understaffing, inconsistent nursing, delayed call-bell responses, medication and hygiene errors, and occasional unsafe/unsanitary incidents left me deeply worried; communication from management was hit-or-miss. If you need strong rehab and compassionate front-line staff, it can be good - but be cautious if your loved one is frail, has dementia, or needs reliable medical care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.27 · 90 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.7
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of CareOne at Concord

    About CareOne at Concord

    CareOne at Concord sits across Route 2 from Emerson Hospital, and you'll find outdoor seating, gardens, and walking paths where residents can get fresh air if they want. The building includes wheelchair ramps, lots of parking, and onsite restrooms, which helps visitors and folks with mobility needs. The facility has different types of care, like assisted living, skilled nursing, long-term care, memory care, home care, and independent living, so people can get support that fits what they require as their health changes. The place is led by an Interdisciplinary Care Team, with local doctors who help make personalized care plans, and the staff receives regular training-especially in dementia support, with full-time specialists and a secure Dementia Specialty Care Unit. The Harmony Village Memory Care program helps people living with Alzheimer's or other memory problems, and the Activities Program Director plans things just for them. CareOne at Concord offers plenty of features that are pretty basic but important, like fully furnished private or shared rooms, kitchenettes, private bathrooms, cable TV, Wi-Fi, air conditioning, and telephones, so residents feel comfortable and stay connected.

    There's a dining room for restaurant-style meals, a professional chef, and special meals for dietary needs, whether it's for diabetes or food allergies, plus all-day meal options. The building has common spaces where residents gather if they want, like a library, a theater for movie nights, a game room, an arts room, a fitness center, business room, a salon, activity room, wellness center, and outdoor courtyards. Everybody can use the fitness room, spa, and outdoor areas for activities or just relaxing. Scheduled daily activities, resident-run programs, music, and group events happen regularly, and transportation is available for community outings or non-medical appointments.

    The care programs are wide-ranging, so CareOne at Concord provides both short-term and long-term rehabilitation, with orthopedic, pulmonary, neurobehavioral, and stroke recovery. Staff handles wound care, pain management, cardiac care, IV therapy, respiratory care, infectious disease support, and even special things like ventilator weaning and peritoneal dialysis. They help with recovery after general surgery, head trauma, sepsis, trauma, amputation, or other major events, and offer palliative and hospice care for end-of-life support. Extra nursing help is available 12 to 16 hours a day, a nurse call system runs 24/7, and specialized care for diabetes and dementia is standard, including the holistic diabetes program and round-the-clock skilled nursing for those who need more medical support.

    Assisted living services include help with bathing, dressing, medication, and meals, and there's also respite care for families who need a break. Housekeeping, laundry, linen services, and move-in coordination are included, which makes day-to-day life a bit easier, and the front desk handles concierge duties. Medicaid and Medicare are accepted. Security systems are in place online and on-site to keep residents safe, and the building's design allows for easy movement for people who use walkers or wheelchairs, or those who need special beds. With all these choices, people can find the type of living and care that matches what they need, and the staff focuses on simple comforts and health for seniors every day.

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