Lanessa Extended Care

    751 School St, Webster, MA, 01570
    3.1 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff, but systemic neglect

    I'm grateful for many kind, caring caregivers, a helpful front desk, thoughtful activities and rehab (my mom's nails were painted, she had Zoom visits, and her walking improved), but the facility is chronically short-staffed and unsafe. Broken call buttons, no fall-risk protocol/bed alarms/rails, missed medications (including IV antibiotics), missed dressings, poor feeding/hydration and long waits led to falls, hospitalizations and a loved one kept overly sleepy. Communication and leadership failed-unresponsive administrator/Director of Nurses, no callbacks, rude customer service-so I contacted authorities and am relocating my family member. Compassionate staff can't make up for systemic neglect; I cannot recommend this place.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.10 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.1
    • Meals

      1.0
    • Amenities

      3.1
    • Value

      3.1

    Location

    Map showing location of Lanessa Extended Care

    About Lanessa Extended Care

    Lanessa Extended Care sits at 751 School St. in Webster, MA, where you'll find a nursing home that's part of Athena Health Care Systems, and folks there get many options for care, so whether someone needs independent living with 24-hour supervision or a higher level of nursing and rehab services, they've got choices that fit what people need as they age, and the staff stays trained to handle all sorts of changes that might come up with a resident's health, and the setup allows people to stay put even if their needs get more complicated over time since everything from long-term skilled nursing to memory care for Alzheimer's or dementia, as well as substance use services, is under one roof. For those seeking more independence, the place offers private and semi-private rooms that are furnished to be both comfortable and calming, and the community provides daily help with things like bathing and dressing, housekeeping, and laundry, and meal plans include one or two chef-prepared meals a day, where the focus stays on nutrition and good ingredients, so people get meals full of the vitamins and minerals they need, and for people who like activities or enrichment, life's not left behind, because they offer programs meant to keep folks engaged, whether they're in short-term rehab, long-term care, or hospice. Lanessa Extended Care also works closely with organizations like the Massachusetts Senior Care Association and has programs such as Falls Prevention, End of Life Care, and Care Transitions, along with regular communication updates, job training, and advocacy for its staff, which shows that the focus isn't only on residents, but also on making sure the people who work there are supported. Special therapy services like physical, speech, and occupational therapy are available, and they even run efforts to reduce off-label use of antipsychotics, showing a focus on responsible care. There's an on-site nursing team at all hours, and licensed staff manage everything from checkups to more complex healthcare needs. There are no current awards or reviews to report, and the facility has an average rating of 3.9 out of 10 reviews, which gives a sense that people's experiences vary, but for those seeking a community with a wide range of care, from independent living to full nursing support, all while keeping residents in a familiar environment as their needs change, Lanessa Extended Care lays out the facts about its offerings and leaves the decision up to you.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Photo of The Apsley
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Photo of Coterie Hudson Yards
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    8 facilities$7,512/mo
    6 facilities$7,512/mo
    10 facilities$7,512/mo
    5 facilities
    14 facilities
    12 facilities
    47 facilities$7,397/mo
    8 facilities
    39 facilities$7,397/mo
    © 2025 Mirador Living