Pricing ranges from
    $5,641 – 7,333/month

    Armbrook Village

    551 North Road, Westfield, MA, 01085
    4.7 · 38 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Compassionate staff, clean facility, pricey

    I chose Armbrook Village for my loved one and overall we're very happy. The staff are consistently warm, compassionate and helpful, the building is brand-new and very clean, the food is strong (Mediterranean-leaning) and there are lots of meaningful activities and outdoor options that keep residents engaged. Memory-care and medical needs are well supported, apartments (studios and one-beds) are a perfect size, and the community preserves independence and dignity. Downsides: it's pricey, occasional communication/staffing hiccups and limited meal options or storage can be frustrating, and a few memory-unit rooms felt cramped/odorous. I recommend a tour - great care and community, but budget and staffing are things to check.

    Pricing

    $5,641+/moSemi-privateAssisted Living
    $6,769+/mo1 BedroomAssisted Living
    $7,333+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.68 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      3.9
    • Value

      2.8

    Location

    Map showing location of Armbrook Village

    About Armbrook Village

    Armbrook Village sits at 551 North Rd in Westfield, Massachusetts, and offers a range of senior living options, including independent living, service-enriched assisted living, nursing and rehab, adult day care, memory care, home health care, and continuing care retirement community services, so you'll find many ways for folks to get the help or support they need. The place earned its way to #1 on The Boston Globe's 2024 Top Places to Work in Massachusetts and holds a 2023 Great Place to Work certification, which points to a strong sense of appreciation of staff and their involvement in decisions around care and innovation, and staff who seem to bring a good amount of joy, kindness, and helpfulness with them, maybe on account of how well-trained everyone is, like in dementia sensitivity, which helps build empathy and awareness, especially when caring for residents with memory issues.

    Residents have plenty of choices, such as pet-friendly apartments ranging from studios to four bedroom units; some come with full kitchens, large windows, stacked washers and dryers, balconies, patios, and walk-in closets, so people can feel at home, and there's space for visiting grandkids or even a companion pet. The Compass Memory Support Neighborhood® serves folks with dementia or Alzheimer's, offering therapies designed to reduce confusion and prevent wandering, and it's part of the community's Dementia Friendly Communities Initiative-the first of its kind on the East Coast-and has ties with the Boston University Alzheimer's Disease Research Center for more support. Staff help with medication, non-ambulatory care, and incontinence care for those who need it.

    Interior spaces include private bedrooms, airy lounges, large living rooms, community dining rooms with chef-prepared meals, and activity rooms with pianos, TVs, and games. Many gathering places fill the building, like the Mount Tom Theater with plush seats for movie nights, the Pioneer Valley Pub for happy hours, and Salon551 for hair, nails, and personal care, and there are craft rooms, fitness classes, art projects, painting and woodworking, bingo, spiritual services, and live entertainment on the schedule. Residents get private van transportation for shopping or outings, and the secured parking and pet-friendly rules make things easy for visitors and families.

    Dining is a highlight, with a culinary program led by Executive Chef Chris, who serves locally sourced ingredients and follows a Brain Healthy Cooking Program inspired by the Mediterranean Diet, offering gluten-free, vegetarian, vegan, and sugar-free options, as well as chances for residents to try international dishes or sit for a guest meal with friends.

    Residents enjoy outdoor amenities like a swing set, dining terrace, raised garden beds, and a gazebo, and the community encourages outdoor time for everyone who's able. There's an on-site chapel for reflection, musical activities hosted on an electronic piano, and intergenerational activities to foster connection with younger visitors. Amenities include a spacious lobby with a fireplace, country kitchen, movie theater, pub, fitness center, activity rooms, chapel, and community kitchen spaces. The place doesn't leave out people's spiritual, emotional, and social needs, so programs offer many ways to stay engaged.

    Armbrook Village operates under Senior Living Residences management, which has over 30 years of experience. Residents can choose short-term or trial stays with no minimum commitment, which helps folks see if the community fits their lifestyle before they decide. Legal protections exist against discrimination based on gender identity, orientation, or source of income, and the apartments have accessible rental features like air conditioning, washers, barbeque areas, doormen, fitness centers, gated entries, and pools, though some exterior and parking features aren't detailed in the main listing. The location offers easy access to shopping, dining, cultural attractions, and medical care, including close proximity to Noble Hospital.

    With an 8.7 review score from 38 reviews and awards for both activities and overall living experience, residents and families seem satisfied with daily life here, especially with the focus on healthy meals, companionship, and activities to support each resident's well-being.

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