Woburn Rehabilitation & Nursing Center | Salter HealthCare

    18 Frances St #3095, Woburn, MA, 01801
    3.0 · 50 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Dangerously understaffed neglectful nursing home

    I placed my mom here and would not recommend. The place is dangerously understaffed - call buttons often go unanswered, emergency responses and medical communication are slow, and nurses sometimes dismiss serious symptoms. We dealt with mishandled/missing belongings, neglect (dehydration, malnutrition, bedsores), rough/abusive incidents, and very poor end-of-life communication. A few CNAs, therapists and the ADON were caring and the building is nice, but the overwhelming chaos and unsafe care outweighed those positives.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.96 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.7
    • Meals

      1.8
    • Amenities

      3.3
    • Value

      1.5

    Location

    Map showing location of Woburn Rehabilitation & Nursing Center | Salter HealthCare

    About Woburn Rehabilitation & Nursing Center | Salter HealthCare

    Woburn Rehabilitation & Nursing Center, part of Salter HealthCare and now under Stellar Health Group, sits in Woburn, Massachusetts, and has served seniors for years with a complete range of care options. The building holds 140 beds and continues to run under the same services and capacity as before the recent change in ownership, so there's been no disruption to care. The Department of Public Health certifies and regulates the facility, and the staff provides both short-term rehabilitation and long-term care, with extra support available through respite care and hospice care when needed. Memory care is on hand for those with Alzheimer's or dementia and keeps residents safe with secure environments and 24-hour help. Assisted living and independent living are both available, and the team helps with daily activities, medication, personal care, and meals.

    Residents find several amenities like a communal dining room, a fitness room, a garden area for fresh air, outdoor spaces, a beauty salon, a computer center, a small library, and a wellness center. Rooms include private bathrooms, furniture, cable, Wi-Fi, and sometimes kitchenettes for a more homelike feel. Staff help arrange transportation for appointments or errands, both for medical and non-medical trips, so folks can stay involved in the community. Residents can use accessibility-focused programs to make sure they can join in activities, which the Assistant Activities Director helps select according to interests and abilities. There's always something going on, whether it's social, physical, or creative, making days more meaningful for everyone.

    The facility's care is broad and covers post-acute needs through five programs: Complex Medical, Post-Surgical IV Therapy, Pain Management, Wound Management, and Complex Rehabilitation, all backed by their own Physical, Occupational, and Speech Therapists in a specially equipped Therapy Gym. A home-like kitchen lets residents practice daily skills, making recovery practical. Comprehensive skilled nursing services, including intensive programs for IV therapy, wound care, and pain management, support those with complex health needs. Career opportunities, including Resident Care Assistant (RCA) training, are available, and education programs help staff and caregivers stay current with best practices. Woburn Rehabilitation & Nursing Center works with healthcare groups like the Massachusetts Healthcare Safety and Quality Consortium, takes part in quality and safety programs like Sepsis Smart and Falls Prevention, and stays committed to reducing off-label use of antipsychotic medication.

    Dedicated policy committees keep up with regulations, and resources like the LTC Mutual Aid Plan (MassMAP) are in place for emergencies. End-of-life care planning and support are available for those who need it, and the team works to help residents move through transitions in care and back into the community when possible. Staff include a full team with Licensed Physical Therapists and Social Workers focused on maintaining or improving quality of life and participating in broader programs for culture change in healthcare. With all care options under one roof-active adult living, home care, skilled nursing, long-term care, adult day services, independent and assisted living, memory care, and hospice-Woburn Rehabilitation & Nursing Center stands as a stable choice for seniors, whether for a short stay or longer-term residence.

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