Donna Kay Rest Home

    16 Marble St, Worcester, MA, 01603
    2.3 · 10 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Filthy neglectful facility abuse theft

    I entrusted my mother to this facility and regret it. The place was filthy (mice, bedbugs, mold, feces/urine), understaffed and neglectful - no proper food, broken beds, medication/food theft and belongings discarded - and she suffered abuse, malnutrition, and indignity before she died. Staff were unprofessional (yelling, insults, possible drug use), management was unaccountable and overcharging; the residents deserve far better.

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    Amenities

    2.30 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.2
    • Meals

      1.0
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Donna Kay Rest Home

    About Donna Kay Rest Home

    Donna Kay Rest Home sits at 16 Marble St in Worcester, Massachusetts, and offers a variety of senior living options for people who need support as they get older, so you'll find choices like assisted living, independent living, memory care, and continuing care, all under one roof, which means someone who might start off needing very little help could find more care as they go along, and the place tries to fit the care to the resident instead of the other way around. This Rest Home has 60 licensed beds and can provide semi-private rooms, so residents can either share or have more space as available, and the whole building is handicap accessible, which makes it easier for people using walkers or wheelchairs to move around without much trouble. People can get help with everyday things-like bathing, dressing, and taking medicine on time-plus there's supervision for medication, mental health support, personal care, and even social work services if someone needs them, and families who can't be with a loved one all the time can arrange for respite care. There's round-the-clock care, so somebody's always there to help, and the place is set up to be a comfortable living space where seniors can meet and talk with others, which really matters because sometimes folks get lonely. The Donna Kay Rest Home is a private company and it works under state and local regulations, though it won't take Medicare payments unless certified by the Centers for Medicare & Medicaid Services, so you have to check about payment options first. Visitors can take tours, meet the staff and residents, and see first-hand what living there looks like, which helps people get a good feel for the place before making any decisions. Some people call Donna Kay a retirement home, while others call it a care home, but either way, they've made it their mission to improve the lives of their residents by offering personal and full care for every stage of aging, and with available floor plans and common spaces fitted out for safety and comfort, the Donna Kay Rest Home plays a big role in caring for seniors in Worcester.

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