Laurels of Coldwater

    90 N Michigan Ave, Coldwater, MI, 49036
    3.7 · 85 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Friendly staff, dangerous systemic problems

    I experienced very kind, hardworking staff - nurses, CNAs, therapists and social workers (Nick stood out) who often went above and beyond. However the place felt chronically understaffed and inconsistent between wings: long waits for bathroom help, ignored call lights, missed/late meds, poor communication and personal items frequently misplaced. Housekeeping and maintenance were hit-or-miss - dirty clothes, food left on floors, rusty heaters, poor temperature/air quality, limited accessibility and safety concerns. Warm, attentive people, but systemic staffing, safety and communication failures left me wary of recommending it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.69 · 85 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.6
    • Meals

      2.7
    • Amenities

      1.6
    • Value

      1.0

    Location

    Map showing location of Laurels of Coldwater

    About Laurels of Coldwater

    Laurels of Coldwater sits at 90 N Michigan Ave in Coldwater, just off I-69, and it's a licensed skilled nursing and rehabilitation center that's owned by Laurel Health Care Holdings, Inc., and has been managed by both Ciena Healthcare Management Inc. since January 2021 and Laurel Health Care Holdings, Inc. since January 2006, with Mohammad Qazi as an indirect owner, and you can tell it's one of those places where people go for both long-term care and short-term help, whether that's after a surgery or for something like wound care needing vacuum-assisted therapy, or for those who need physical, speech, or occupational therapy, as well as help with medication management, because they've got 169 certified beds-although their average census is about 130 residents each day-so it feels active but not overcrowded, and the staff spends about 3.30 hours per day with each resident, though the nurse turnover rate is 28.4% which might mean new faces come in more often than some folks would like, and over time, the facility's inspection reports show 45 deficiencies, including 2 that relate to infections and some more serious violations where federal standards about protecting residents from abuse or neglect weren't met, so that's something families might want to think about, but if someone's looking for rehabilitation programs or skilled nursing help, the Laurels does offer specialized care and respite stays for caregivers who need a break, with services designed to support both independence and comfort, and while they say they've got a home-like environment with healthy meals, modern amenities, and a schedule full of activities to keep people engaged, everything's set up to serve those who might need day-to-day nursing care, help getting stronger, or just a safe place to recover for a while, and even though it's not perfect and faces its share of challenges, the caregivers work to provide professional, respectful attention, and the facility stays engaged with state programs like CALD and the regulatory resources for HFA & AFC, so folks can find both hands-on help and some structure here, and if someone's searching in the Coldwater area, this might be a spot worth considering depending on their needs.

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