Care Cardinal Macatawa

    1714 W 32nd st, Holland, MI, 49423
    4.2 · 13 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Homey staff; operational issues persist

    I placed my dad here and we loved the homey, cozy atmosphere, friendly/caring staff, clean well-maintained building, regular activities (bus trips, bingo) and convenient location near the hospital. Staff are mostly responsive and helpful, which gave our family peace of mind, but rooms are small and residents can be overwhelming without clearer house rules. My main concerns: inconsistent communication about incidents (we weren't told about a fall/ER visit), medication timing needs work, some belongings/valuables were mishandled, and staff mask use was spotty-great people overall, but a few serious operational fixes needed.

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    Amenities

    4.23 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.2
    • Amenities

      4.0
    • Value

      4.2

    Location

    Map showing location of Care Cardinal Macatawa

    About Care Cardinal Macatawa

    Care Cardinal Macatawa sits in Macatawa, Michigan, and stands out because it takes care of adults 55 and older using several different care options, and you'll notice right away the small, home-like feeling as soon as you walk in, since they've set the place up so you get that family environment where the staff and residents act like neighbors and treat each other kindly. Residents can choose from independent living, assisted living, memory care, long-term skilled nursing, and even home health care that's Medicare-certified, plus hospice care, home care for non-medical needs, and adult day services, so folks can get help in whatever way fits best, whether that means living there, dropping by for the day, or getting care at home. The facility works hard to support seniors who need help with dressing, bathing, taking medicine, or doing laundry, while staff and medical professionals are around 24 hours a day, and there's a community doctor who comes by every week to check on everyone, which gives families some peace of mind. There are both private and semi-private rooms, so people can pick what makes them most comfortable, and yes, some pets are allowed, which can make the place feel more like home.

    Care Cardinal Macatawa gives care to folks with dementia or memory issues, offers activities and programs every day, keeps meals healthy and home-cooked, and tries to shape things so that routines and choices fit what residents need most, even down to knowing what people like to eat and how they spend their days. Rooms are comfortable and the spaces allow residents to move around safely, with regular activities like exercise, entertainment, and small group gatherings, religious events if you want, and scheduled rides to appointments or for outings. Being part of a faith-based senior health group, staff put real effort into caring with compassion and respect, making sure every type of need-medical, emotional, or social-is met with a steady hand. The community is licensed by the state, gets good reviews (averages about 3.9 to 4 stars), and people have called it "excellent" in formal ratings, with an average monthly price around $275, though exact rates can change. Care Cardinal Macatawa works to rethink how it helps people, always aiming for a safe, comfortable, and personal place for care, where seniors and staff can truly know each other by name.

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