Laurels of Kent

    350 N Center St, Lowell, MI, 49331
    4.0 · 82 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, but systemic problems

    I have mixed feelings - the nurses, CNAs and therapy teams are often kind, engaged and go above and beyond, with good activities and a family-like atmosphere. But chronic understaffing, high turnover and poor management lead to communication failures, slow responses to falls, missed meds, inconsistent bathing and occasional urine/cleanliness issues. Some days are excellent; other days feel dehumanizing. I appreciate the staff, but I'd think twice about placing a loved one here until the facility fixes its systemic problems.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.01 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.2
    • Meals

      3.5
    • Amenities

      1.7
    • Value

      4.0

    Location

    Map showing location of Laurels of Kent

    About Laurels of Kent

    Laurels of Kent sits in a peaceful, country setting in Lowell, Michigan, at 350 N Center St, with easy access to highways and hospitals, and it's been a steady part of Kent County for a long time, serving the community with skilled nursing and rehabilitation care. You'll find the facility offers 153 beds for skilled nursing and rehab, along with 121 beds for those needing ongoing care, supporting both short-term recovery and longer stays. Laurels of Kent handles both long-term care and short-term sub-acute rehabilitation, with staff offering support 24/7 for medical, social, and emotional needs.

    There's a variety of senior living options here, including assisted living, memory care, independent living, home care, and nursing home services. The staff, known for being helpful, joyful, and kind, create a friendly community where everyone gets personal attention. Care comes from professionals with experience and compassion, and the Certified Assisted Living Director (CALD) program supports assisted living with medication management. Residents enjoy meals prepared by chefs and planners who use quality ingredients and care about taste, which helps make every meal healthy and appealing.

    Therapy sessions are available both for people staying in the facility and those coming in as outpatients, and Laurels of Kent works with all insurances, making access simple. Programs and activities go beyond what's expected, giving residents a chance to engage socially, physically, mentally, and emotionally, helping keep their minds and bodies active. Laurels of Kent's home-like environment stays clean and modern, with amenities that make daily living easier. The facility has received recognition with the Best of Senior Living and Best of Senior Living All Star awards for its care and support. Laurels of Kent operates as part of Ciena Healthcare, and it remains a place where care feels personal and the atmosphere stays welcoming and kind.

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