Pricing ranges from
    $5,698 – 7,407/month

    Bickford Of Portage

    4707 West Milham Avenue, Portage, MI, 49024
    3.9 · 16 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Caring staff but inconsistent, expensive

    I moved my mom into a beautiful, airy facility with friendly, well-trained staff, a restaurant-style menu and engaging activities - the aides, nurses and maintenance were generally caring and did their best. Call response was fast and staff were helpful, patient and understanding of dementia/PTSD; pandemic rules were clearly explained. Unfortunately care was inconsistent: my mom, who couldn't walk, was left stranded at times, became sicker quickly, and we ultimately transferred her to another facility and later hospice; she passed away. Management and leadership felt dismissive at times, communication was uneven, and we experienced billing errors/overcharging with corporate hard to reach. Costs and extra charges are high, so I have mixed feelings - fantastic frontline staff, but I'd advise anyone to watch care consistency and clarify billing before committing.

    Pricing

    $5,698+/moSemi-privateAssisted Living
    $6,837+/mo1 BedroomAssisted Living
    $7,407+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.5
    • Meals

      4.5
    • Amenities

      4.2
    • Value

      2.3

    Location

    Map showing location of Bickford Of Portage

    About Bickford Of Portage

    Bickford of Portage is an assisted living and memory care community designed to feel like home, where seniors can thrive within an environment of comfort and engagement. Emphasizing a holistic approach to care, Bickford of Portage supports its residents through all stages of aging by providing personalized assistance with daily life activities such as meal preparation, grooming, and medication management. The community is committed to offering not just medical attention, but also meaningful companionship and emotional support. Recognizing the importance of pets to personal well-being, Bickford of Portage welcomes residents’ animal companions, helping foster a sense of stability as seniors transition into assisted living or memory care.

    The leadership team at Bickford of Portage is headed by Executive Director Brandie McWethy and Health & Wellness Director Shelby Davis, who guide a staff dedicated to the well-being and happiness of each resident. The community features two main care areas: Assisted Living and Mary B’s, a specialized neighborhood for residents with dementia or Alzheimer’s. Mary B’s offers an intimate, engaging environment, including a living room with higher chairs and sofas for easier access, a dedicated dining room where residents receive additional mealtime assistance, and a secure single-entrance courtyard that allows residents to safely enjoy the outdoors.

    Life at Bickford of Portage is enriched with a variety of activities and events aimed at nurturing joy and connection among residents. Creative pursuits like flower arranging and gardening foster self-expression and reminiscence, particularly for memory care residents. Seasonal celebrations such as the annual Mother’s Tea and community events like National Tea Day bring residents and families together in beautifully decorated settings, featuring delicate china, spring florals, and soothing music. Activities such as the beloved Balloon Bop, dirt cake creations in mini flowerpots, and regular card games or reading sessions in the sunroom encourage laughter, movement, and social interaction.

    Residents enjoy access to comfortable, customizable apartments they can decorate to their unique tastes, as well as inviting communal spaces. The private dining room offers opportunities for themed and holiday meals, while the activity room and sunroom serve as hubs for friends to gather for conversation, card games, or a quiet moment with a book. For relaxation and self-care, the community boasts a salon and an accessible whirlpool bath designed for senior safety and comfort. Outdoors, the secure courtyard allows residents to take in the fresh air and sunshine, either on their own or during community outings aboard the Bickford bus, named HOWIE.

    At Bickford of Portage, every detail—from thoughtfully designed living areas to the warm, professional care team—reflects a commitment to supporting seniors on the higher path of aging. The environment is crafted to nurture not only physical health but also moments of creativity, connection, and joy in everyday life, helping residents feel truly at home.

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