Brookdale Portage

    3100 Old Centre Avenue, Portage, MI, 49024
    4.0 · 99 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm social community; check staffing

    I appreciated the warm, friendly staff, clean/beautiful facility, roomy suites and lively activities - my loved one felt safe, made friends, and generally enjoyed the food and grounds. That said, I ran into slow call-light response, understaffing/high turnover, spotty dementia/high-care support, plus unclear billing and communication issues that worried me. Overall I'd recommend this for someone who wants a social, well-kept community, but I'd advise touring alone, checking staffing levels, and confirming exact services and charges before committing.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Medication Reminders
    • Pharmacy on-site

    Healthcare staffing

    • Nurse on Staff (Part time)
    • Staff trained in Medication Management

    Meals and dining

    • Communal Dining
    • Diabetic
    • Guest Meals
    • Low Fat
    • Low Salt
    • Renal
    • Room Service

    Room

    • Kitchenette
    • Wifi/Internet In Unit

    Transportation

    • General Transportation Services
    • Parking Lot

    Common areas

    • Cable/Satellite TV in Common Area
    • Entertainment Venues
    • Garden

    Community services

    • Cooking services
    • Financial Guidance
    • Home Sale Assistance
    • Housekeeping Services
    • Laundry Services
    • Linen Services
    • Private Housekeeping Services
    • Religious Services
    • Rent And Care Fees
    • Veterans Affairs (VA) Aid Assistance

    Activities

    • Arts & Crafts Activities/Programs
    • Educational Activities/Programs
    • Facilitated Field Trips/Outings
    • Fitness & wellness facilities/equipment
    • Horticultural Activities
    • Literary Activities/Programs
    • Music Activities/Programs
    • Physical Therapy/Rehabilitation
    • Salon Services
    • Tabletop & Other Games/Programs

    Miscellaneous

    • English spoken
    • Guest Parking

    3.97 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      2.7

    Location

    Map showing location of Brookdale Portage

    About Brookdale Portage

    Brookdale Portage is a senior living community that sits next to the Moors Golf Club and has staff on site 24 hours a day, 7 days a week. The community aims to support independence while giving help where it's needed, and the place is set up for people who may need different types of care, like assisted living, independent living, memory care, or skilled nursing. The Fountain View of Portage assisted living option helps with daily activities, such as bathing, dressing, showering, and medication management, and there are caregivers available who work with each resident on a tailored care plan to match their needs and preferences.

    Residents get individual apartments with large windows that let in plenty of natural light, and there are private suites with bathrooms, kitchens, closets, and living areas, plus private bedrooms with comfortable furniture and soft lighting. Pets are allowed, and the community has clean common spaces with comfortable chairs, fireplaces, and a staircase, a well-lit dining room with framed artwork, a library with bookshelves and windows, and a porch and courtyard with wicker seating, lush plants, and umbrellas for shade.

    The staff can help with personal needs like grooming, and they're there to help with medication and other daily tasks. Brookdale Portage offers transportation for trips to appointments or errands, and residents don't have to worry about cooking, cleaning, or driving because those chores are handled by staff so there's more free time for relaxing or joining in activities. There's a full schedule of events and social clubs plus a salon and barber shop on site, private dining rooms for gatherings, and a sitting area with a large terrarium. The facility provides nutritious meals and has options to fit dietary needs.

    The community offers more advanced care if it's needed, including nursing and restorative care, discharge planning and case management, as well as support for digestive diseases, wound care, respiratory therapies, palliative and hospice care, infusion, renal disease, cancer recovery, and post-operative rehab. There are physical, speech, and occupational therapies, as well as at-home care for those who need it. The health and safety of residents are a key focus, with programs designed to provide security and comfort.

    Social activities, opportunities for engagement, and signature programs are designed to help residents stay active and connected, and the staff listen to residents' needs and requests to make sure everyone's as comfortable as possible according to their budget and lifestyle. There are both indoor and outdoor places to sit and enjoy the surroundings, and the atmosphere is relaxed and friendly. The facility keeps a presence in the community with a Facebook page where updates and photos are shared, and the environment is meant to be both safe and welcoming for elderly residents at every stage of their care journey.

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