Heartland Health Care Center-Three Rivers

    517 S Erie St, Three Rivers, MI, 49093
    3.7 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but inconsistent overall

    I had mostly positive experiences - the staff, nurses and aides were caring and skilled, rehab and therapy were excellent, activities (led by Nancy Yerrick) were engaging, and the facility felt clean and homey at times. That said, care was inconsistent: some staff seemed disengaged, call lights were slow, food and dietary restrictions were disappointing, and I saw troubling lapses (medication/communication issues and sanitation concerns) that need attention. Overall I'd recommend it for short- or long-term stays if families stay involved and vigilant.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.6
    • Meals

      2.5
    • Amenities

      5.0
    • Value

      3.7

    Location

    Map showing location of Heartland Health Care Center-Three Rivers

    About Heartland Health Care Center-Three Rivers

    Heartland Health Care Center-Three Rivers sits at 517 S Erie St in Three Rivers, Michigan, and is an established nursing home that takes care of seniors with a variety of medical and daily living needs, and you see from the outside that the place is meant to be comfortable, with plenty of trees and quiet spaces, and inside you'll find a range of care options like assisted living, skilled nursing, memory care, independent living, respite, and hospice care, plus post-hospital and recovery programs, so people can come here short-term or stay longer if they need more help every day. The center accepts Medicare Advantage, Medicaid, and managed care insurance plans, and doesn't publish prices, but it does offer both private and semi-private rooms, and there are full-service dining options with menus to choose from, which can suit different tastes and dietary needs-plus there's housekeeping, laundry, and amenities like TVs, internet, lounges, phones, and common activity areas.

    Seniors here get access to a care team that includes nurses, therapists, and aides who help with personal needs, medication, case management, discharge planning, wound care, infusion therapy, respiratory care, renal, cancer, digestive support, and even therapy for speech, occupation, or movement, and folks also get palliative and hospice care for comfort, along with help with daily things like bathing or dressing if they need it. Families say the staff have a caring attitude, and there's a real effort to make it a family-like, supportive environment where people can engage in activities and get emotional and social support, even as the community earns an average rating of about 2.3 out of 5 stars based on a few online reviews. There are memory care units for those with memory loss and team members provide programs to support the well-being of both residents and families, and while you won't find fancy marketing words or extra details, there's a focus on individual needs, comfort, and rehabilitation, and the place is managed by an on-site community team who oversees everyday care.

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