Diamond Willow of Alexandria is dedicated to creating a warm and welcoming environment for seniors, emphasizing their well-being through personalized and attentive care. The community’s philosophy revolves around a person-centered care model that departs from traditional diagnosis-based approaches. At Diamond Willow, every resident receives care tailored specifically to their individual needs, fostering both dignity and respect. This philosophy not only guides daily routines but also shapes the overall atmosphere, making it feel like a true home for those who reside there.
The care provided at Diamond Willow of Alexandria encompasses a comprehensive range of services designed to address the diverse and evolving needs of seniors. Residents can expect support with daily living activities such as feeding assistance, medication administration, and continence care. In addition, the community organizes engaging daily activities and wellness programs, ensuring that each person’s days are filled with meaningful moments. The individualized care plans are developed through a collaborative approach, engaging an integrated team comprised of direct care staff, an onsite leadership team, and site-based registered nurses, all working together to deliver exceptional care.
A unique aspect of Diamond Willow of Alexandria is its commitment to maintaining small, intimate home settings. Each residential setting typically consists of just 8 to 16 residents per home, allowing for a peaceful environment and the opportunity to form close bonds between residents and staff. These smaller communities help promote a sense of belonging and provide the opportunity for staff to offer attentive, personalized care. The staffing ratios at Diamond Willow are industry leading, with one staff member for every five residents during the day and one for every thirteen overnight, ensuring that residents receive prompt and consistent attention around the clock.
Diamond Willow of Alexandria also coordinates seamlessly with hospice care and specialized therapies, such as physical, occupational, and speech therapy when needed. For added comfort and convenience, amenities like weekly salon services and easy arrangements for virtual visits are available to all residents. The care team is specially trained in both memory care and personal care, equipped to address the changing needs of individuals as they age. The design and operation of Diamond Willow of Alexandria makes it a unique and comforting bridge between traditional assisted living and nursing home care, supporting residents throughout every stage of their aging journey. The guiding principles of Commitment, Adaptability, Respect, and Ethics—embodied in the acronym CARE—form the foundation of the community’s approach, ensuring that each resident is always at the center of everything they do. At Diamond Willow of Alexandria, seniors find not only exceptional care, but also a community that can truly be called home.