Meadow Lane Restorative Care Center

    2209 Utah Ave, Benson, MN, 56215
    2.1 · 15 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unacceptable care, dirty, rude staff

    I lived here and moved my loved one out because the care was unacceptable. Communication and billing were a mess (hard-to-reach billing, delays, charges for services not used), staff were short-staffed and often rude or distracted, and call lights routinely took 15-40 minutes. Meds/meals and PT were frequently delayed, a diabetic was given inappropriate dessert, basic hygiene and cleanliness were poor (rotting window sills, holes, filthy rooms), and I experienced what felt like neglect and unsafe practices. A few staff were compassionate, but management was indifferent-not worth the cost; avoid this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.13 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.8
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Meadow Lane Restorative Care Center

    About Meadow Lane Restorative Care Center

    Meadow Lane Restorative Care Center sits at 2209 Utah Avenue in Benson, Minnesota, and offers skilled nursing care with a focus on helping people get stronger after hospital stays or illnesses, with 62 beds and an average of about 33 residents per day, so it's small enough that most folks get to know each other over time, and when you walk around you'll see therapy rooms and spaces for activities, all meant for people who want to work on feeling better and moving more. This place is part of the Age-Friendly Health Care network and the Institute for Healthcare Improvement certified them as Age-Friendly, which means they pay attention to the 4Ms-what Matters, Medication, Mentation, and Mobility-so the staff tries to look at what's important to the person living there, from their medicines to how they feel in their mind, and whether they're able to move about, and they offer therapies for both the body and the mind, like physical, occupational, and mental health services along with regular nursing and doctor visits, and even things like social workers and pharmacy help, which people often need when they're in a place like this. There's also support for folks who are moving between the hospital and home, so you'll see a lot of rehab and post-acute care going on, and while there are activity groups organized for residents and rooms are cleaned by the housekeeping staff, some folks notice that the facility, though it has amenities like therapy rooms and secure spaces, might not offer extensive luxury perks but does cover the basics that support daily needs and restorative health.

    Meadow Lane runs as a for-profit corporation and has Medicare and Medicaid certification, so many residents don't have to worry about whether their care is covered, though back in 2018 the center received a $7,150 penalty for a healthcare-related offense, which was part of federal oversight, so it's not perfect, but it's still held to regular government reviews, and the quality rating from the government sits around 5.2 out of 10, based on how well people are treated for things like heart attacks and pneumonia, how many get readmitted, and the general safety within the facility. There's a user rating system available, so people can share their own views about living there and whether they'd suggest it to others, but as with any place, opinions vary. Meadow Lane also organizes recreational and activity groups, and offers a secure and accessible environment, so people who stay here tend to have what they need for rehab and daily support, even if the specifics about certain amenities or special unit names aren't laid out in the information provided.

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