Mercy Link is a community-based care home dedicated to providing a welcoming and supportive living environment for adults living with Serious and Persistent Mental Illness (SPMI) or other disabilities. The core philosophy at Mercy Link centers on creating a home where every person is embraced with compassion and respect—the guiding principle being that no one should be expected to live in a space that the creators themselves would not find comfortable and fulfilling. This commitment to comfort and happiness serves as the foundation for the care and services offered within the home.
The Customized Living program at Mercy Link is central to the support provided to residents. This program is carefully overseen by a registered nurse and designed to help individuals maintain their independence while also fostering their integration within the broader community. Recognizing the unique needs of each resident, Mercy Link offers 24-hour staffing to ensure that someone is always available to provide assistance as required. The program includes room and board, featuring three meals and two snacks daily, along with housekeeping services to support residents in their day-to-day living.
Socialization and engagement are highly valued at Mercy Link. The home organizes various activities and opportunities for residents to connect with one another and the wider community, promoting a sense of belonging and emotional well-being. Additional supports are offered through advocacy and appointment management, allowing residents to navigate appointments and community resources with confidence. Medication management and home health services further contribute to the security and comfort of residents, ensuring that health needs are met promptly and professionally.
At Mercy Link, the environment has been thoughtfully designed not only to meet the physical needs of residents but to cultivate a real sense of home and community. Every aspect, from staffing to daily routines, is shaped by the desire to make residents feel welcomed and cared for. This compassionate approach helps individuals live with dignity, participation, and as much independence as possible while surrounded by a supportive network within the home.