Mercy Link II is dedicated to creating a welcoming and comfortable environment for every individual who calls it home. Guided by the philosophy that everyone deserves a living space where they could envision themselves thriving, the home emphasizes warmth, hospitality, and respect for all residents. The goal is for individuals not only to feel at ease but also genuinely happy in their surroundings—a principle that serves as a core foundation for everything Mercy Link II offers.
The residence specializes in 24-hour community-based Customized Living housing and services tailored specifically for adults living with Serious and Persistent Mental Illness (SPMI) or other disabilities. This commitment to personalized support allows residents to maintain as much independence as possible while remaining closely connected to the surrounding community. At Mercy Link II, the Customized Living program is overseen by a registered nurse, ensuring that each aspect of a resident’s care is both thorough and professionally guided.
Residents of Mercy Link II benefit from a well-rounded array of services, each designed to enhance both comfort and well-being. Daily life here includes room and board, with three nutritious meals and two snacks provided each day. Around-the-clock staffing ensures that support is always available, day or night. The dedicated team offers advocacy and appointment management, helping residents navigate healthcare and other essential services. Medication management is handled with close attention to detail, and additional home health services are available to address ongoing medical needs. Daily housekeeping is provided to maintain a clean and pleasant living environment, while socialization and organized activities encourage meaningful connections among residents and opportunities for engagement.
The team at Mercy Link II makes it a priority to support every resident holistically—offering not just the basics of daily living, but also advocacy, emotional support, and community connection. Every aspect of Mercy Link II, from the way meals are served to the structure of activities, is thoughtfully designed with the residents’ happiness, independence, and security in mind. The overarching philosophy is one of empathy, dignity, and compassion, ensuring a positive, caring community where each individual is valued.