The North Shore Estates

    7700 Grand Ave, Duluth, MN, 55807
    3.3 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate care but severe issues

    I had a very mixed experience. The CNAs and nurses (Kris and LPN Sue stood out) were warm, knowledgeable and the activities, food (when hot) and views of Spirit Lake/Munger Trail are lovely. However the facility felt chronically short-staffed and overworked-response to calls was slow, food often cold, rooms dirty/cluttered with trash/spills left, and superficial "renovations" didn't fix deeper problems. I also encountered disrespectful and dishonest staff behavior, mishandled hospice/feeding/dehydration issues, ignored advocacy/guardianship concerns and even troubling allegations around finances and licensing; management was unprofessional. I can't recommend it without major changes; I would only return if I had no better option.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      3.3

    Location

    Map showing location of The North Shore Estates

    About The North Shore Estates

    The North Shore Estates sits on a cozy campus just off the Saint Louis River in West Duluth, right in Saint Louis County, and sometimes you feel the quiet, being close to water, but you'll always find someone around because the license holder lives on site, which is rare these days, and Mr. Justin Teal takes care as the administrator-he's got the limited liability company license number 593, and the place is tied closely with Monarch Healthcare Management and St. Eligius Health Center, so you tend to see familiar faces helping out. It's a nursing home with 70 beds, all of which can be used for skilled nursing, giving people access to long-term care or shorter rehab stays, since they handle wound care, rehabilitation, hospice, and memory care too. They don't have hospital, psychiatric, CAH, or bassinet beds, sticking instead to what they know, which is care for seniors and those who need ongoing health help.

    They've put care into things like having secured spaces for memory care, and community activities for all kinds of folks-they do keep orientation and grievance leaders on hand, such as Gail Peterson and Jennifer Ferguson, and the internal organizer Kayla Schwankl, and you'll see stewards walking around, which means support's always at the ready, day or night, with 24-hour nursing staff around if you ever need anything. The Assisted Living and Memory Care spaces fit different needs, from studio rooms to semi-private or shared spaces, and even companion rooms for those who prefer not to be alone. Their Therapeutic Recreation team likes to keep things lively with activities, and since they offer a Nursing Assistant in Training program, sometimes you'll notice new faces learning their way under careful eyes.

    Patients who need rehab, maybe after a hospital stay, tend to stay short-term, working with staff focused on patient needs, and those who need more long-range help can stay longer, and the full range of services is aimed at handling spiritual, physical, emotional, cognitive, and social needs, which covers about all the bases when you've got seniors or folks with medical challenges. They're committed to keeping things safe, with secured environments and oversight, and contract periods-including the current one from 2025 to 2027-show they're always planning ahead, so people can count on stability. With everything under one roof, from skilled nursing to assisted living, memory care, and rehabilitation, The North Shore Estates serves as a community for seniors looking for support, activity, and steady attention from a professional team.

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