Viewcrest Health Center

    3111 Church Pl, Duluth, MN, 55811
    3.3 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, beautiful facility, inconsistent

    I appreciated the beautiful, well-kept facility, good food, and many energetic, friendly staff - nursing and therapy often impressed me and my dad loved aspects of it. But I also experienced long call-button delays, poor or delayed care at times, privacy and coercive medical-decision concerns, missing personal items and difficulty getting records; admin could be rude and complaints seemed to invite pushback. Overall I'm torn: lovely setting and caring people, but serious lapses in transparency, safety and consistent care make me worried.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.2
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      3.3

    Location

    Map showing location of Viewcrest Health Center

    About Viewcrest Health Center

    Viewcrest Health Center sits at 3111 Church Place in Duluth, and folks will find it's a place that aims to help people keep their independence as much as possible, offering both short-term rehabilitation and long-term skilled nursing care, and you'll see that the building has that big indoor "Central Park" atrium, with a walking path, trees, a little waterfall, even a fishpond and a small train depot, so residents and families really like walking inside when the weather's not so good, and if you follow the hallways you'll come upon a cafe, some private rooms that are fairly spacious, and you'll notice cable TV, private phones, and other touches that help residents feel settled in. The staff includes licensed nurses on site all the time, with medication management and skilled medical care, and the place manages a holistic care plan, so the team includes social services, restorative services, chaplain-led spiritual care, as well as daily activities like games, fitness classes, crafts, parties, and visits out into the community. Residents who need help will find wound care, IV therapy, ostomy care, and X-ray services, plus outpatient therapy for physical, speech, and occupational rehab, and there's memory care for Alzheimer's and other dementias, with a steady routine and safeguards in place. The facility does cater to many types of stays-short-term rehab, respite care, long-term skilled nursing, and there's also hospice care when needed, all coordinated through a multidisciplinary approach so everyone gets attention for their medical, spiritual, and social needs. Meals meet dietary needs and are served in a dining room where folks gather for every meal, and people who want a haircut or trim can use the on-site beauty and barbershop. Viewcrest Health Center is union-represented, with the UFCW 1189, and has steward Jane Morin and union representative Stacy Spexet, so there are worksite resources, contract and benefits documents there for staff, including the Viewcrest 2021-2024 contract and a benefit plan from the Northern Minnesota-Wisconsin Area Retail Food Health and Welfare Fund. St. Francis Health Services manages the place, and folks can find worship services and spiritual guidance for all denominations, provided by a chaplain and visiting clergy, and it's also a member of the Duluth Chamber of Commerce.

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