The Emeralds at Grand Rapids

    2801 US-169, Grand Rapids, MN, 55744
    3.1 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Lovely amenities, severe staffing problems

    I'm torn: the apartments, courtyard and activities are lovely and a few staff (especially Jenna, some nurses, PT and aides) were genuinely caring and engaged. But chronic understaffing, terrible communication and slow/no response to call lights led to neglect - long waits for help, missed meds, bedsores and infection-control concerns. Cleanliness and safety were inconsistent (urine odor, filthy floors, crumbs, poor hygiene). Management shows signs of improvement, but unreturned calls, paycheck issues and restricted visiting leave me wanting to move my loved one. I can't recommend it until staffing, cleanliness and safety improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.1
    • Meals

      4.0
    • Amenities

      2.3
    • Value

      3.1

    Location

    Map showing location of The Emeralds at Grand Rapids

    About The Emeralds at Grand Rapids

    The Emeralds at Grand Rapids stands as a skilled nursing facility where licensed nurses provide medical care around the clock, and you'll find compassionate staff working to make things as comfortable as possible for residents, ensuring all their needs get met, whether that's with daily tasks or extra attention when it's needed. This full senior care campus, run by Monarch Healthcare Management, brings together a range of services like short-term rehab, long-term care, memory care, and assisted living, which means someone can move through different levels of care on the same grounds as their needs change. People can get inpatient or outpatient services here, and the team works to keep health care going without breaks, so folks always get the support they need, and there's even a Nursing Assistant in Training Program for new caregivers learning the ropes. They keep the area secure, with English-speaking staff available every hour of the day, and focus on providing a pleasant daily life by adding features and amenities just for residents; though some specific services and specialties aren't listed, you can count on the skilled nurses being present at all times. The Emeralds at Grand Rapids isn't taking new patients right now, but those staying here get continuous medical care, regular check-ins, and specialized support for memory care if needed, and everything is under the name of Emeralds at Grand Rapids LLC, with Monarch Healthcare Management working to improve how health care is provided for seniors, so families know their loved ones will have care that tries to enhance each day, even if things aren't perfect or fancy.

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