Heritage Home Health Care is committed to delivering high quality and affordable care directly in the comfort of your own home. With a focus on supporting the dignity and independence of clients, the agency offers individualized care tailored to each person’s needs. All personal care attendants with Heritage Home Health Care are compassionate, reliable, and thoroughly screened. As employees of the agency, they are bonded and protected by both liability and workers compensation insurance, ensuring peace of mind for clients and their families.
The agency specializes in caring for individuals with Alzheimer’s and other forms of dementia, as well as those living with diabetes. Their caregivers undergo comprehensive training through the University of Minnesota’s College of Direct Support, receiving instruction in essential areas such as personal care, safety, supporting older adults, emergency preparedness, infection control, ethics, and confidentiality. This robust preparation means caregivers are equipped to provide holistic, respectful, and professional support for a range of daily needs and health challenges.
A central pillar of the Heritage Home Health Care philosophy is a proactive approach to fall prevention, recognizing that falls are a significant risk among older adults. As part of every care plan, a comprehensive home safety check is conducted to identify and address potential hazards in the living environment. Clients and their families work collaboratively with the care team, completing a detailed fall prevention questionnaire that considers factors such as medications, exercise routines, diet, vision, medical diagnoses, and any previous history of falls to determine the appropriate level of risk and intervention.
Heritage Home Health Care also partners with ADT to enhance home safety for those they serve. For qualified clients, the agency offers reimbursement for emergency response systems, which provide vital coverage during the hours when caregivers are not physically present in the home. By integrating advanced alert devices, Heritage helps ensure an extra layer of security, supporting both clients and their loved ones with added reassurance.
At the heart of Heritage Home Health Care’s approach are three core values: communication, integrity, and performance. Each client is assigned a dedicated case manager who remains consistently available, ensuring open dialogue and seamless coordination of care. The company upholds rigorous standards in its employment practices and maintains a commitment to professional accountability, guaranteeing that families receive the level of care promised. Heritage Home Health Care is dedicated to enabling seniors and other clients to remain as independent as possible, maintaining their quality of life and the comfort that comes from being able to stay at home. Their team stands by a simple promise: to be there for families, adapting services as needs evolve and working continuously to ensure satisfaction and well-being.