North Ridge Health and Rehab

    5430 Boone Ave N, New Hope, MN, 55428
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.08 · 318 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      2.9
    • Building

      3.2
    • Value

      2.8

    Location

    Map showing location of North Ridge Health and Rehab

    About North Ridge Health and Rehab

    North Ridge Health and Rehab sits at 5430 Boone Ave N in New Hope, Minnesota, and stands among the largest skilled nursing facilities in the state, having room for up to 320 residents, with an average of 242 staying most days, and though it's seen some recognition from U.S. News and World Report back in 2014, it's also had a fair share of deficiencies, like 67 total marks on inspection reports for things like nurse staffing information, medication error rates over 5%, and several infection-related incidents, and you'll find management shifting hands a bit too, with Mission Health Communities running things since 2014 and more recent managers being Michelle Barnes from 2018 and Jamie Yoakum from March 2024. You'll notice the campus offers a wide range of options, from skilled nursing and a specialty tracheostomy unit to memory care, long-term care, and a transitional care unit, and for folks who only need help during the day, there's an adult day program, while people needing in-depth nursing can get access to things like wound care, IV antibiotics, dialysis on site with Davita, respiratory services for those with trachs or using ventilator support, and therapy for speech, physical needs, and more. Amenities are on the fuller side compared to some places, so besides basics like private or shared rooms and a dining room, there's wifi, social areas, outdoor living spaces, a hair salon and barber, a general store, and actually there's even a licensed day care right on site-which is rare-with room for 45 kids across infants, toddlers, and preschool, and that runs weekdays, which is unique for staff and perhaps visiting family. Here, Shelly Truwe works as an LPN educator among many healthcare professionals, and even though the focus remains on supporting those with functional limitations who need daily help, residents get personalized care plans, medication management, and support from nurses and doctors, all under a team aiming for comfort and well-being, though it's worth knowing the nurse turnover rate has been almost 35% and total nurse staffing averages 4.13 hours per resident each day, so sometimes that affects consistency. North Ridge also provides assisted living, independent living, cardiac rehab, respite care, complex wound treatment, nutritional counseling with meal planning, and offers services like palliative and comfort care for those needing extra support, and though the community tries to focus on individualized support and keeping a welcoming place, it's listed as a Special Focus Facility Candidate due to past quality concerns, but continues to operate all days of the week, offering a broad mix of services while trying to address both medical needs and daily living needs for older adults and those with disabilities.

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