Diamond Willow of Proctor is dedicated to offering comprehensive care for seniors in a calm, homelike setting. The community prides itself on its all-inclusive approach, providing a full continuum of services such as feeding assistance, daily activities, medication administration, and continence care. With a strong emphasis on individualized, person-centered care planning, Diamond Willow customizes support for each resident, ensuring that all needs are thoughtfully met. The care provided is not limited to what happens within the facility; there is coordinated support with allied services like hospice, home care, physical, occupational, and speech therapy, ensuring seamless transitions and holistic attention to each person’s well-being.
In keeping with its commitment to promoting dignity and comfort, Diamond Willow of Proctor is intentionally designed as a smaller, more intimate community. Each home within the community accommodates just 8 to 16 residents, allowing for a quieter atmosphere and close-knit relationships. This structure enables staff to provide truly personalized care and to foster a comforting and familial environment. The staff-to-resident ratio is industry leading, with one staff member for every five residents during awake hours and one staff for every thirteen overnight. This ratio ensures that residents receive attentive, responsive support whenever it is needed.
Staff at Diamond Willow of Proctor are extensively trained in both memory care and personal care, equipped to meet the needs of those with cognitive or physical challenges. The team includes direct care staff, an onsite leadership team, and site-based registered nurses, all working collaboratively to safeguard residents’ health and happiness. Residents benefit from a vibrant daily life, which is enriched by regular activities, weekly salon services, and opportunities for easy virtual visits with loved ones. The calm, welcoming environment is designed to minimize stress and maximize comfort for everyone who calls Diamond Willow home.
The care philosophy at Diamond Willow of Proctor emphasizes Commitment, Adaptability, Respect, and Ethics—principles summed up by the acronym CARE. These values are reflected in every aspect of day-to-day life, shaping warm and compassionate interactions and guiding staff to prioritize the dignity of each individual. The setting at Diamond Willow serves as a bridge between traditional assisted living and nursing home care, allowing residents to age in place and receive escalating levels of support without the disruption of multiple moves.
Since its founding in 2004, Diamond Willow of Proctor has remained dedicated to offering a genuine sense of home for its residents, supporting them from arrival through end of life. The person-oriented programs and individual suites afford privacy paired with attentive care, reducing the need for residents to transfer between facilities as their needs change. Every aspect of the community is designed to create positive and healthy experiences, supporting seniors to thrive in an environment that truly values each individual’s journey.