Whitewater Health Services has established itself as a cornerstone of Winona County’s senior care community since 1967. As the only skilled nursing facility located in St. Charles, it plays a critical role in meeting the healthcare needs of local residents and stands out as the only facility in the county with a contract to serve Veterans Affairs clients. This unique credential highlights its commitment to delivering specialized support to those who have served the nation, as well as to the broader population seeking quality long-term care.
The design and amenities at Whitewater Health Services are tailored to promote comfort and privacy. Most of the rooms available to residents are spacious and private, offering a homelike atmosphere that enhances daily living. The facility recognizes the importance of personal space and comfort, and this is reflected in the overall environment that residents experience. Beyond the physical setting, the staff at Whitewater Health Services prioritize developing compassionate and meaningful relationships with every resident. These connections contribute to a community feeling where everyone is treated with respect and genuine care.
In addition to its living accommodations, Whitewater Health Services offers a range of in-house healthcare services to meet the diverse needs of residents. Some services are provided through telehealth, ensuring that access to care remains readily available and convenient. All services are coordinated in accordance with physician orders, which ensures that every aspect of care is tailored to individual health requirements.
The facility also fosters a culture of open communication and continuous improvement through its Caring Connections program. This initiative encourages residents, their families, and staff members to share their experiences, offer feedback, and recognize the care provided within the community. With a 24-hour helpline available every day of the year, Whitewater Health Services guarantees that concerns are heard and acknowledged promptly. This unwavering dedication to transparency and support further strengthens Whitewater Health Services’ reputation as a nurturing and reliable home for residents in St. Charles and the surrounding areas.
