Crossroads Care Center

    965 McMillan St, Worthington, MN, 56187
    4.1 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, but unsafe care

    I had mixed experiences. Many staff were caring, friendly, responsive and helped my Nonna be happy-therapy was good and nurses often answered questions-but the facility is dated and severely understaffed. I witnessed unsafe medication handling (pills crushed/choking risk), a rude night RN, disregard for family wishes and heard reports of theft/abuse. Because of these safety and staffing problems I cannot recommend it and rate it 1/5.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.11 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.5
    • Meals

      4.1
    • Amenities

      1.5
    • Value

      4.1

    Location

    Map showing location of Crossroads Care Center

    About Crossroads Care Center

    South Shore Care Center is a small, for-profit nursing home facility located in Worthington, Minnesota. With a capacity of 59 beds, it provides both short-term rehabilitation services and long-term care for individuals requiring various levels of support. Operated under corporate ownership, South Shore Care Center is not part of a continuing care retirement community, but it does participate in both Medicare and Medicaid programs, offering financial accessibility to residents who qualify.

    The facility focuses on post-acute care for patients recovering from events such as strokes, heart attacks, infections, or accidental injuries. These services are designed to help residents regain independence and, when possible, return to their homes. At South Shore Care Center, the short-term rehabilitation program is rated as average based on recent data. Approximately 53% of residents in this program were able to return home after discharge, reflecting a focus on helping individuals achieve their recovery goals. The facility provides an average of just over four hours of nurse staffing per resident each day, supporting both the personal and medical needs of those in its care.

    Residents at South Shore Care Center benefit from specialized care services based on individual assessments, personal preferences, and goals. The care home offers medical and supportive interventions for issues such as feeding tube management and respiratory care, and strives to provide appropriate treatment as prescribed. There are established procedures for infection prevention and control, as well as policies to ensure quality in food sourcing, preparation, and distribution according to professional standards. South Shore Care Center also develops programs for vaccinations against flu and pneumonia, and ensures staff members undergo training related to quality assurance and performance improvement.

    Quality assurance is a focal point for the team, with processes in place for ongoing assessment and corrective action when necessary. Staff regularly participate in training programs to further develop their skills and adhere to best practices. The care center is subject to state and federal inspections that review health, safety, and fire protection standards, with recent reports indicating ongoing attention to improvement and compliance with professional standards. South Shore Care Center is committed to safeguarding resident information, maintaining accurate medical records, and facilitating the coordination of hospice services when needed. The combination of dedicated staff, comprehensive services, and a commitment to resident well-being positions South Shore Care Center as an option for seniors and others in need of skilled nursing care and rehabilitation in the Worthington area.

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