The Pillars Of Biloxi

    2279 Atkinson Rd, Biloxi, MS, 39531
    2.3 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, filthy, neglectful, mismanaged facility

    I would not recommend this place. I saw roaches, mold, sewage stench, water intrusion and filthy rooms with dirty sheets and clogged laundry - residents left in urine-soaked diapers and unbathed for days. Staff and management were unresponsive, rude or dismissive, phones/ call buttons often ignored, valuables went missing, and I witnessed medical neglect (delayed tests, bedsores, infections) that felt unsafe and profit-driven. A few nurses and therapists were caring and rehab helped some residents, but overall the facility is rundown, mismanaged, and not fit for vulnerable people - I moved my loved one out.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.26 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.3
    • Meals

      2.3
    • Amenities

      1.5
    • Value

      1.3

    Location

    Map showing location of The Pillars Of Biloxi

    About The Pillars Of Biloxi

    The Pillars Of Biloxi sits on Atkinson Road in Biloxi, Mississippi, and has 180 certified nursing home beds, though it usually has about 137 residents each day, and you'll find it's connected to Community Eldercare Services, a group that's managed the facility since April 2000, along with Angela Powell and Douglas Wright helping with management for many years too. The facility stands as a for-profit limited liability company, and it offers a range of caregiving, long-term care, and both inpatient and outpatient therapy services, which means people living here can get help with different needs, including clinical care, rehabilitation, and counseling services from a Licensed Master Social Worker. Each resident gets an individual care plan, and the staff have special training to help with the challenges older adults face, and if someone has memory impairment conditions or needs support for disabilities or diseases, there are resources and care options for that as well.

    There's an average of 3.82 nurse hours per resident each day, but the nurse turnover rate is pretty high at 61.0%, and inspection reports have noted 48 total deficiencies, including three related to infection, plus some issues classified as immediate jeopardy to health or safety, such as not fully ensuring accident hazards are removed or that enough supervision is given, and there have been findings about not always having care plans that meet all needs, which led to some harm but was not immediate jeopardy. Despite those things, the facility works to provide a welcoming environment focused on well-being and comfort, with amenities like semi-private rooms, in-room televisions, WiFi, vending machines, an outdoor patio, and a resident smoking area, and they also have a transportation van for getting around when needed.

    The Pillars describes its community as vibrant and meant to support seniors in reconnecting and enjoying life, and people living here can explore rooms freely, schedule a home tour, and ask for detailed pricing with a brochure, and they accept different payment sources like private pay, Medicare, Medicaid, and nursing home insurance. There's a Facebook presence, and you can arrange to visit and meet staff and residents, and they offer various services including assisted living, independent living, memory care, respite care, continuing care, and home care. The idea behind The Pillars Of Biloxi is to create a routine and atmosphere where people can truly feel at home, receive care shaped to their needs, and access support for their physical, mental, and emotional health as they age.

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