River Chase Village

    5090 Gautier Vancleave Rd, Gautier, MS, 39553
    3.7 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent care marred by neglect

    My loved one received excellent clinical care - top-notch nurses, aides, social services and rehab; great food, a clean, organized facility, fun activities, weekly updates, and she's happy, made friends and regained weight. I'm grateful for the caring therapists and many wonderful caregivers, but I've also encountered rude front-desk/phone staff (interrupted and hung up on), mixed/cold caregiver attitudes, threats of discharge and at least one 12-hour diaper/unsanitary neglect that left me very wary. Because of those staffing attitude and safety issues, I can't fully recommend the place without serious improvements; also, clarify DNR identification (color-coded bracelets suggested).

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.7
    • Meals

      4.5
    • Amenities

      3.5
    • Value

      3.7

    Location

    Map showing location of River Chase Village

    About River Chase Village

    River Chase Village is a nursing home facility about 3 miles outside of Gautier, Mississippi, over on Gautier Vancleave Road near medical offices, shopping centers, and Singing River Hospital, so it's convenient for those things. This community has been offering elder care since 2002, giving skilled nursing, rehabilitation, respite care, and long-term care for folks who need extra help for a stretch or even as a new home. You'll find studio, semi-private, share, and companion room options, so people can pick what suits them best and many rooms let residents have a bit of their own space or share with another person if they'd rather not be alone. River Chase Village also offers support with family caregiving and help with long-term care insurance decisions, which can be useful as folks consider different options for coverage or assistance. The staff's got over seven years' trust with residents' families and folks say the team answers questions and responds quickly when anything comes up. Even though the Centers for Medicare & Medicaid Services gave the place a 1-star rating, the facility's received an Eden Alternative Milestone 4 award for meeting standards in person-centered elder care, recognizing the team's effort and environment changes, and the regular review score is 4.0 from three families. The community tries to make life comfortable and focused on care and safety, and you'll see they put time into both medical and daily needs, plus provide rehabilitation for those recovering from sickness or injury. River Chase Village sits in a quiet neighborhood, offering resources for elders, their families, and caregivers, while focusing on resilience and flexibility in how things are run day-to-day.

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