New Albany Health & Rehab Center gives older adults a place where they can find different kinds of care under one roof, with services for independent living, assisted living, memory care, long-term care, skilled nursing, and adult day programs, and they also offer hospice and home health care for people who want to stay in their own homes or need comfort during hard times. The center's licensed to accept both Medicare and Medicaid, so people who need financial help can often get the care they need. There are 120 certified beds in the facility, and the center's managed by Advanced Healthcare Management, Inc., with indirect owners Troy Griffin and Gene Hubbard, each holding half of the stake through Union Ltc, Inc.
The healthcare team includes nurses, therapists, doctors, and support staff who help with daily activities like bathing and eating, offer pain management, and give post-surgery and severe wound care. Certified medical professionals run physical, occupational, and speech therapies, and families can find dementia support if their loved one needs it. The nurse turnover rate of 37.5% is lower than the average across the state, but nurse hours per resident each day is a bit lower at 3.93 compared to the state average of 4.2. There have also been 12 deficiencies documented in past inspection reports, including some marked as immediate jeopardy for quality of life, care, and assessment, although these involved a small number of people.
Residents have access to a courtyard for fresh air and socializing, a cafe-style dining space for meals and snacks, and a modern gym for exercise and therapy sessions. There are weekly devotional services for spiritual needs, and wellness programs are offered daily to keep people moving and connected. Staff provide transportation to off-site events and medical appointments, and podiatry plus in-house doctor consultation is available. The atmosphere is described as home-like, and the facility focuses on treating residents with dignity and respect, with care plans created for each person within 48 hours of admission to make sure needs are met quickly. For those who want to visit or need a financial consultation, the center offers a website feature to schedule a tour or talk about costs. While every place has its challenges, the focus here is on supporting each person as best they can, aiming for a good quality of life, and providing options for people in different stages of aging and recovery.
